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Instructional Support Program Coordinator

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and highlight your experiences that directly relate to this position.

With questions about the position, requests for accommodations, or support with the application process, please email UMSI Human Resources at [email protected] .

Job Summary

Reporting to the Associate Dean for Academic Affairs and working collaboratively with the School of Information (UMSI) Human Resources team, the Instructional Support Program Coordinator plays a central role in coordinating the onboarding, training, and administrative processes that support the Course Assistant (CA) temporary appointment program at UMSI. You will ensure a smooth experience for CAs and their supervisors by managing the CA lifecycle, from recruitment and onboarding to training, assignments, communication, and end-of-appointment transitions.

For a full job description,please visit the link here (https://drive.google.com/file/d/1lcd-g2alujSKFi2Nom5ilPkiBJJTk7fr/view?usp=sharing) .

Who We Are

TheSchool of Information (https://si.umich.edu) is a progressive, interdisciplinary professional school that offers five academic programs. UMSI delivers innovative, elegant and ethical solutions connecting people, information and technology. The school was one of the first iSchools in the nation and is the premier institution studying and using technology to improve human computer interactions. Our school mission is to create and share knowledge so that people will use information - with technology - to build a better world.

Responsibilities*

+ Manage and record all Course Assistant (CA) assignments, including those hired through the IA process, and ensure HR receives updates on supervisor and appointment changes.

+ Communicate with UMSI HR on assignments, terminations, and compliance matters related to U-M policies and union contracts.

+ Provide clear time-reporting instructions for CAs supporting multiple courses or supervisors.

+ Partner with instructors to evaluate continued employment, inform CAs of changes, and guide them through end-of-year re-application processes.

+ Maintain a dedicated Canvas site and annual job postings to support CA communication, training, and recruitment.

Required Qualifications*

+ At least two years of experience providing administrative, HR, or student services support.

+ Experienced in coordinating high-volume or cyclical processes while balancing multiple priorities and deadlines.

+ Organizational and detail-oriented approach to data entry, tracking, and recordkeeping.

+ Comfortable using tools such as Google Workspace and Canvas (or similar platforms) to support communication and collaboration.

+ Demonstrated ability to work effectively within hybrid teams and across diverse roles and perspectives.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .

This is a hybrid position, and you will coordinate your schedule with your supervisor in accordance with school policy. You may be required to travel to multiple locations on and off campus. The main office workspace for this position is located in the Leinweber Computer Science and Information Building. Punctual and regular attendance is required. You will be required to work during non-business hours and on weekends based on the requirements for your position.

Additional Information

Visa sponsorship is not available for this position.

This is a two-year term-limited role at 87.5% FTE. The position may be extended after the two years, depending on performance, funding, and/or availability of work.

Salary Information

The salary range for this position is $43,750 - $49,875 (equivalent to a full-time rate of $50,000 - $57,000). Salary is determined by direct relevant experience and demonstrated past performance results while ensuring equity on our team. You are encouraged to discuss salary questions to honor understanding and transparency throughout the recruiting process.

Benefits at the University of Michigan

In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

+ Generous time off (Vacation, Holidays, Season Days, Family Leave)

+ A retirement plan that provides two-for-one matching contributions after 12 months of eligible service, with immediate vesting

+ Many choices for comprehensive health insurance

+ Dental and vision insurance

+ Life insurance

+ Long-term disability coverage

+ Flexible spending accounts for healthcare and dependent care expenses

+ Tuition support program

Union Affiliation

This position is included in the bargaining unit represented by the University Staff United (USU), which represents bargaining unit members in all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

Job Detail

Job Opening ID

269879

Working Title

Instructional Support Program Coordinator

Job Title

Academic Program Specialist

Work Location

Ann Arbor Campus

Ann Arbor, MI

Modes of Work

Hybrid

Full/Part Time

Part-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

School Information

Department

School of Information

Posting Begin/End Date

10/16/2025 - 10/30/2025

Salary

$43,750.00 - $49,875.00

Career Interest

Academic & Student Services