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Position Summary...

We are seeking a Principal, Technical Program Manager (TPM) to lead the formation and execution of our agentic AI initiatives—leveraging advanced multi-agent systems, GenAI, and orchestration frameworks to power the next generation of member experiences and operational intelligence.

What you'll do...

About Team:

Sam's Club is our membership warehouse club, a business model that provides our members with high-quality products at prices that are unrivaled by traditional retail. Sam's Club provides a carefully curated assortment of items, as well as developing and leading technologies and services such as Scan & Go, Club Pickup, and home delivery service in select markets. Sam's Club also provides travel, auto purchasing, pharmacy, optical, hearing aid centers, tire and battery centers, and a portfolio of business operations support services.

As a Principal TPM, you’ll be at the center of delivering AI-native platforms and experiences that enable Sam’s Club associates and members to interact with AI agents in intuitive, secure, and scalable ways. You will work across engineering, product, AI/ML, Walmart Global Tech, and business teams to orchestrate complex programs—from roadmap creation through delivery—bringing strategic vision to life through disciplined execution.

This is a high-impact, cross-functional leadership role that blends deep technical acumen with exceptional program delivery and stakeholder management skills. You will help Sam’s Club accelerate AI transformation by building the foundational agentic systems needed for inventory intelligence, associate tools, personalization, in club experience, supply chain optimization, and more.

Key Responsibilities:

Program Leadership & Delivery

+ Lead end-to-end execution of AI initiatives including agentic AI platforms, GenAI-powered tools, and multi-agent orchestration systems.

+ Translate strategic goals into clear execution roadmaps with milestones, KPIs, and stakeholder alignment across Sam’s Club Tech and Walmart Global Tech.

+ Mentor Staff TPMs, ensuring coordination, tooling consistency, and delivery rigor across AI and platform programs.

+ Manage complex interdependencies across product, data, AI/ML, and other engineering teams.

Agentic AI & Platform Enablement

+ Drive integration of autonomous agents and GenAI across club operations, associate experiences, and member-facing tools.

+ Ensure platform readiness, agent collaboration, AI observability, and evaluations.

Cross-Functional Influence & Stakeholder Alignment

+ Serve as a trusted partner across AI/ML, data engineering, product, UX, and business stakeholders.

+ Champion cross-departmental transparency and alignment by driving regular program updates, risk management plans, and executive communications.

+ Support development of delivery frameworks and TPM best practices across Sam’s Tech.

Preferred Qualifications

+ 10+ years of technical program management experience, preferably in AI/ML, data platforms, or large-scale digital transformation efforts.

+ Demonstrated success delivering AI-first platforms, agentic systems, or autonomous workflows in complex enterprise environments.

+ Strong technical fluency in cloud, data, and AI/ML architectures (e.g., GCP, Azure, Databricks, Snowflake, LangChain, etc.).

+ Deep understanding of AI observability, model governance, multi-agent systems, and orchestration patterns.

+ Experience leading cross-functional engineering teams and coordinating across TPM, product, data science, and infrastructure orgs.

+ Familiarity with AI/ML frameworks (e.g., TensorFlow, PyTorch, Hugging Face, OpenAI APIs), and ability to translate model requirements into delivery plans.

+ Working knowledge of AI safety, bias detection, and model validation.

+ Experience with Agile methodologies, program tracking (JIRA, Confluence), and capacity planning.

+ Strong communication and systems thinking skills, with the ability to simplify complexity and drive stakeholder alignment.

What You’ll Bring

+ Passion for emerging AI and how it can transform member experiences and business operations.

+ Proven ability to influence, align priorities, and bring structure to ambiguity.

+ Curiosity, humility, a passion for learning, and resilience in navigating a fast-moving and highly collaborative environment.

About Walmart Global Tech

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations.

We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work:

We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.

Benefits:

Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer:

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

_The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process._

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

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- Health benefits include medical, vision and dental coverage

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- Financial benefits include 401(k), stock purchase and company-paid life insurance

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- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices .

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- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart (https://bit.ly/3iOOb1J) .

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Sunnyvale, California US-04396:The annual salary range for this position is $143,000.00-$286,000.00

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Bentonville, Arkansas US-09930:The annual salary range for this position is $110,000.00-$220,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Minimum Qualifications...

_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._

• Option 1: Bachelor’s degree in computer science, information technology, engineering, or related area and 6 years’ experience in engineering, engineering program management, technical program management, product management, or related area.

• Option 2: 8 years’ experience in engineering, engineering program management, technical program management, product management, or related area.

Preferred Qualifications...

_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._

Certification in Project Management., Master’s degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 4 years’ experience in product design., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.