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Job Details

Job ID: 5409088

Job Description

REPORTS TO: Deputy Chief of Employee Experience & Retention

Job Description

The Human Resources Coordinator works within the Office of Human Resources administrative and clerical HR support. The Human Resources Coordinator will support the verification company and the city’s MBTA Passport Program. Under the supervision of the Deputy Chief of Employee Experience & Retention, the HR Coordinator will support department needs, including but not limited to: background screenings, employment agreements, mailings, and notifications. This is a self-directed role and demonstrates independence and initiative. The candidate will be required to handle confidential and time-sensitive information, often working with tight deadlines.

GENERAL RESPONSIBILITIES:

+ Serve as the primary point of contact for the district’s employment verification vendor and processing

+ Oversee the administration of Boston Public Schools’ unemployment claims, ensuring timely and accurate responses.

+ Manage communication and distribution of MBTA Passes in collaboration with City Hall, ensuring efficient access for eligible employees.

+ Manage the OHR departmental email inbox and Beacon ticketing system, ensuring timely follow-up and resolution of inquiries.

+ Provide clear, consistent, and proactive communication to schools, central office departments, and external partners to meet staffing needs and maintain accurate employee records.

+ Deliver exceptional customer service to internal and external stakeholders by providing accurate information or directing inquiries to the appropriate HR resources.

+ Collect and verify information from candidates, addressing questions related to HR processes, policies, and procedures.

+ Prepare and complete a variety of management reports and metrics for employee data;

+ Compose correspondence, reports, memorandums, meeting agendas, and other documents using word processing, spreadsheet, or presentation software;

+ Assist with developing and providing professional development and/or trainings to staff regarding effective human resources and talent management;

+ Respond to inquiries regarding Boston Public Schools’ HR policies and procedures.

+ Manage the end-to-end criminal background screening process for staff and volunteers, ensuring compliance with all legal and district requirements.

+ Serve as contact person for district-wide employment agreement (EAE)

+ Coordinate departmental mailings, notifications, and other communication efforts.

+ Perform additional related duties as assigned to support the mission and priorities of the Office of Human Resources.

QUALIFICATIONS - REQUIRED:

+ Bachelor’s Degree

+ Excellent organizational skills and demonstrated ability to multitask and prioritize daily tasks;

+ Demonstrates strong attention to detail and ability to analyze and solve problems quickly and accurately;

+ Ability to work independently with a keen sense of follow-through;

+ Strong interpersonal and customer service skills;

+ Experience working effectively with a wide range of constituencies in a diverse community;

+ Excellent verbal and written communication skills;

+ Strong commitment to work quality;

+ Strong technical skills, including ability to work with, analyze and communicate analysis of large data sets;

+ Able to coordinate and work effectively with diverse staff;

+ Able to work in a team oriented environment;

+ Ability to provide accurate and efficient customer service;

+ Experience and proficiency with Microsoft Office products (e.g. Excel, Word, and PowerPoint), and Google applications.

+ Current authorization to work in the United States - Candidates must have such authorization by their first day of employment

QUALIFICATIONS - PREFERRED:

+ 5 years of HR or related experience including general knowledge of employment law and regulations;

+ Experience with Peoplesoft or other HRIS;

+ Experience in developing and delivering training;

+ Strong technical skills, including ability to make adjustments to existing code and familiarity with programming languages (e.g. HTML, Java Scripts, etc.)

+ Bilingual skills in Spanish;

+ Previous experience in union environments;

+ Familiarity with large complex unionized environment;

+ Willingness to take on leadership role and "go the extra mile".

Terms: Managerial, B31. 12-month work year. Occasional evening and weekend work.

The Boston Public Schools, in accordance with its nondiscrimination policies, does not discriminate on the basis of race, color, age, criminal record, physical or mental disability, pregnancy or pregnancy-related conditions, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics, natural or protective hairstyle, military status, immigration status, English language proficiency, or any other factor prohibited by law in its programs and activities. BPS does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals’ dignity or interferes with their ability to work or learn. If you require an accommodation pursuant to the ADA for the application process, please contact the Accommodations Unit at [email protected].

Position Type: Central Office

Job Categories:

Administrator, Director/Coordinator/Manager

Salary: $87,012.00 1.0 FTE

Job Requirements

Bachelor degree preferred.

Contact Information

Boston Public Schools, Office of Human Resources

2300 Washington Street

Roxbury, Massachusetts 02119

Email: [email protected]