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Working Title:

Director of Financial Aid (MnSCU Academic Supervisor 3)

Institution:

Winona State University

Classification Title:

MnSCU Academic Supervisor 3

Bargaining Unit / Union:

216: Middle Management Association

City:

Winona

FLSA:

Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Unclassified - Unlimited Academic

Salary Range:

$37.60 - $56.10

Job Description

1. **Leadership and Strategic Planning** : Develop, implement, and provide administrative oversight of Financial Aid programs and services. Provide leadership in planning, organizing, implementing, and monitoring all federal and state financial aid fund programs. Ensure that all aid programs are administered in compliance with all federal and state laws which includes the timely and accurate completion and submission of required applications, audit requests, program reviews, FISAP reporting, Federal Program Participation Agreement updates, and reporting information to appropriate agencies. _(This list is not exhaustive)_ Provide leadership and direction in the areas of financial literacy, fiscal and default management, and direct the completion of all required reports and audit requests. Make process improvements and policy changes as appropriate or required for compliance. Provide short and long-term planning for the Financial Aid department.

2. **Supervision:** Lead, supervise, and direct personnel, including but not limited to hiring, evaluating, promoting, rewarding, assigning work, training, disciplining, suspending, discharging, and adjusting grievances to ensure that staff are skilled and available as needed, collective bargaining agreements and Minnesota State System policies and procedures are implemented and appropriately enforced, projects are staffed correctly to meet deadlines and stay within budget, and staff meet service standards and goals.

3. **Financial Aid Reporting:** Manage institutional reporting to adhere to all financial aid requirements including but not limited to; reporting of the Federal Pell Grant, Federal Work Study, and Direct Loan origination and disbursement records to the Department of Education on a weekly basis. Resolve conflicting information and rejected records statuses within ISRS and COD. Reconcile Federal Pell Grant and Direct Loan programs with the Department of Education (COD) and WSU’s Student Accounts department monthly in collaboration with Student Accounts. Ensure the Financial Aid Office and WSU will remain in compliance with all federal and state financial aid regulations and policies.

4. **Ensure Quality Customer Service:** Provide training to financial aid staff and ensure institutional standards are met. Review processes and procedures and make adjustments to streamline and improve the student experience. Provide presentations at WSU student events such as New Student Registration Days, Transfer Student Registration Days, etc. Perform other duties as assigned by supervisor.

5. **Other** : Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of Winona State University as a viable business partner. Duties include but are not limited to participating in professional development and supporting university initiatives such as Winona State 2035.

**Salary Range:** $37.60-$56.10/hour; $78,509-$113,086/year; Commensurate with Qualifications and Experience

Minimum Qualifications

+ Bachelor’s degree or related experience; master’s preferred

+ 3 years of experience

+ Supervisory or lead work experience

+ Knowledge of state and federal financial aid regulations and policies and the ability to develop policy and formulate rules which fall within these guidelines

+ Knowledge of the various software packages used in the operations of Financial Aid such as ISRS, Workday, Salesforce/CRM, COD, NSLDS, CPS, and EdConnect.

+ Ability to make difficult decisions and problem solve under pressure while demonstrating empathy to student concerns.

+ Demonstrated critical thinking skills to resolve conflicts

+ Ability to accurately and effectively communicate complex rules and regulations to diverse stakeholder groups.

+ Strong written and verbal communication skills to write, prepare, and edit materials and the ability to effectively present information to others.

+ Experience with confidential information.

+ Demonstrated ability to utilize research to inform, analyze, and execute changes to current or proposed policies/procedures/regulations to ensure continued compliance with federal and state law, board policies and University policies and procedures.

+ Experience with Workday, ISRS, and other MinnState systems

Preferred Qualification

+ Master's degree

+ 3 years of progressively responsible financial aid administration experience

+ Experience conducting both short range and long-range planning.

+ Demonstrated ability to develop visionary and innovative approaches to deliver student financial aid services and information

+ Previous experience in a college or university setting, preferably within the Minnesota State System.

+ Demonstrated high level of cultural competency and ability to develop and maintain relationships with internal and external stakeholders aligning with WSU’s mission and goals.

+ ISRS/Workday experience, and/or multi-campus or consortium background.

Other Requirements

1. The successful candidate must be able to lawfully accept employment in the United States by the day employment begins. The University regrets that we are unable to offer H1-B sponsorship at this time.

2. A complete online application will include the following:

+ A cover letter that addresses the qualifications listed previously

+ Current Curriculum Vitae / Resume

+ Transcripts (undergraduate and graduate)

+ A list of professional references with contact information

Posting Information:

Application Deadline: Review begins 10/30/2025

Appointment Date: December 2025

Primary Location: Winona, MN

Type of Appointment: Probationary

**Telework (Yes/No)** No

About Winona State University

Founded in 1858, Winona State University is a regional public university and the oldest member of the Minnesota State system. Offering more than 200 majors and programs, Winona State has the #1 Student Success Rate in the Minnesota State System with 96.97 percent of WSU graduates being hired in a field related to their degree. U.S. News recognized Winona State as having top-ranking undergraduate programs in nursing, engineering, psychology, business, and computer science. With campuses in both Winona and Rochester, Winona State offers the best of both worlds. Widely known for its stunning natural setting, the Winona campus is nestled between picturesque bluffs and the Mississippi River - meaning rock climbing, paddle-boarding, hiking, and kayaking are within a mile of campus. WSU’s Rochester campus is located in Minnesota’s third largest city - a dynamic hub for industry, arts, and culture, and consistently ranked as one of the best places to live in the U.S. Winona State University's mission is to enhance the intellectual, social, cultural and economic vitality of the people and communities we serve: a community of learners improving our world. For more information, visit winona.edu.

Employment for this position is covered by the collective bargaining agreement for Middle Management Association (MMA) which can be found at https://www.minnstate.edu/system/working/relations.html

**Notice:** In accordance with Minnesota State policy, employees driving on university business who use a rental or state vehicle shall be required to conform to Minnesota State’s vehicle use criteria and consent to a motor vehicle records check. The Winona State University Annual Security and Fire Safety Report is available for your review. This report is required by federal law and contains policy statements and crime statistics for the University. The policy statements address the school's policies, procedures, and programs concerning safety and security. Three years' worth of statistics are included for certain types of crimes that were reported to have occurred on-campus, or in other University affiliated locations. This report is available online at https://www.winona.edu/about/safety-security/ . You may also request a paper copy from University Security by emailing [email protected] .

Winona State University is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

The University provides reasonable accommodations to qualified individuals with disabilities upon request.

A member of the Minnesota State Colleges and Universities System. **_A community of learners improving our world!_**

Benefits Information:

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.

Desired Start Date:

12-01-2025

Position End Date:

Open Date:

10-15-2025

Close Date:

10-15-2025

Posting Contact Name:

Robin M Delong

Posting Contact Email:

[email protected]