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Eaton’s ES AMER Sector Integration division is currently seeking a Data Center Global Account Director.

**Location Preference** : **Primary** : The individual will work on a hybrid schedule from either Beachwood, OH or Moon Township, PA. **Secondary** : Remote work is acceptable if the individual is located near an international airport on the East Coast, within the Eastern Time Zone.

The expected annual salary range for this role is $158249.97 - $232099.96 a year. This position is also eligible for a variable incentive program.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you'll do:

Position Overview

• The Global Account Director for Data Center is an executive role responsible for managing some of Eaton’s most critical multinational clients relationships. This position ensures strategic alignment between customer priorities and Eaton’s roadmap, fostering growth, profitability, and long-term, sustainable partnerships across global markets. Acts as the exclusive Global Account Manager for top-tier accounts, while GAM responsibilities are shared for accounts of lower strategic importance.

• The role requires swift resolution of high-level escalations and the ability to drive commercial success across multiple regions.

• Success in this role demands a strong blend of commercial insight, operational excellence, cross-cultural fluency, and inspirational leadership to deliver outstanding client experiences and business results.

• Responsibilities include understanding the assigned account’s business drivers, decision-making processes, and purchasing behaviours to lead the development and delivery of tailored value propositions and precise solution proposals. This includes offering Eaton’s full portfolio—products, systems, software and services—and, where applicable, the comprehensive ONE EATON portfolio, encompassing global UL and IEC products.

Key Responsibilities

• Strategic Account Management:

• Develop, implement, and execute comprehensive account strategies tailored to each global client, ensuring alignment with their business goals and company capabilities.

• Act as a trusted advisor to C-level executives and key decision-makers, cultivating long-term relationships that foster loyalty and mutual success.

• Identify opportunities for account expansion, cross-selling, and upselling in collaboration with solution architect teams, product, marketing, and operational teams.

• Provide specific Voice of Customer feedback to appropriate product, system, solution and service business leaders – for future product development, quality, modification, customer satisfaction and other purposes

• Ensure necessary regional and local account sales, service & support resources are assigned, engaged in execution of the account plan, actively and with agreed priority

• Resolve any resource misalignment or account priority issues with the appropriate regional or local resource structural manager.

• Lead Customer Quarterly Business Review (QBR)) activities for assigned account.

• Revenue Growth & Profitability:

• Drive sustainable revenue growth by proactively identifying and converting new business opportunities within existing global accounts.

• Monitor, analyze, and report on account performance, including financial forecasting, budgeting, and KPIs, ensuring profitability and efficiency.

• Negotiate and renew contracts, expanding scope where possible while safeguarding company interests and client satisfaction.

What you’ll do:

+ **Project Leadership & Delivery Excellence:**

+ Oversee seamless delivery of products and services across multiple markets, ensuring consistent standards of quality, compliance, and client satisfaction.

+ Lead cross-functional teams—including sales, marketing, operations, finance, and legal—to achieve program milestones and resolve complex challenges.

+ Identify and mitigate risks and obstacles that could impact delivery or relationship health.

+ **Stakeholder Engagement & Communication:**

+ Facilitate effective communication between clients and internal teams, translating client needs into actionable business solutions.

+ Represent the voice of the client internally, advocating for their interests and ensuring a consistently high standard of service.

+ Lead quarterly business reviews, executive briefings, and strategic planning sessions.

+ **Market & Industry Intelligence:**

+ Stay abreast of global industry trends, competitive landscape, and emerging technologies relevant to client industries and company offerings.

+ Share actionable insights with clients and internal stakeholders to inform strategy and innovation.

+ **Compliance & Governance:**

+ Ensure all client engagements and deliveries comply with local and international regulatory requirements, internal policies, and ethical standards.

+ Oversee contractual obligations and manage escalations with discretion and professionalism.

+ **Team Leadership & Development:**

+ Inspire, mentor, and develop a high-performing team of account managers and support professionals across different geographies.

+ Foster an inclusive, collaborative, and high-achieving work environment.

+ Establish clear performance objectives, provide regular feedback, and identify opportunities for professional growth.

Qualifications:

Basic Qualifications

+ Bachelor’s degree in Business Administration, International Business, Marketing, or a closely related discipline.

+ A minimum of 10 years’ progressive experience within the electrical industry, focusing on account management, sales, or client services, including at least 5 years operating at a regional or global capacity.

+ Experience and proven track record of successfully managing complex, high-value accounts across various countries and cultural contexts.

+ Significant expertise in contract negotiation, strategic account development, and leading cross-functional teams.

+ Must possess a valid driver's license

+ Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

Preferred Qualifications:

+ Master of Business Administration (MBA) or other relevant advanced degree.

+ Prior experience working within the Data Center segment or with relevant target clients.

+ Demonstrated expertise in Data Center infrastructure and design, with specific hands-on experience in white space and/or grey space environments.

Additional Information:

Working Conditions & Travel

+ Candidates must be willing and able to internationally travel approximately 50–60% of the time for client meetings, business reviews, and team leadership.

+ Must be able to work across time zones and adapt to diverse business cultures and practices.

\#LI-ML1

The application window for this position is anticipated to close on October 24, 2025

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here (https://www.youreatonbenefits.com/candidates) for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.