• Telco O2C and eCommerce UAT Test Lead

    ManpowerGroup (Seattle, WA)


    Job Title: Telco O2C and eCommerce UAT Test Lead

     

    Duration: 6+ Months

    Job Description:

    Must-have skills for this role:

    1. Teclo and Broadband O2C

    2. UAT

    3. eCommerce

     

    Years of experience required for each skill: 3 to 5 years.

     

    • Work location: seattle

    • Will this role work remote/In Office/Hybrid (in office & remote)? 100% in Office

    • Does the resource have to be Local: Yes

    Primary job duties/responsibilities:

    - Location: Strictly 100% Onsite, Seattle

     

    - Expertise in the Telco and Broadband connectivity domain.

    - A UAT engineer in the telecommunications sector must have specific knowledge of telco business processes and products, including:

    - Lead-to-Order (L2O): Managing customer leads, creating complex product bundles, generating quotes for telecommunications services, and automating order creation.

     

    - Order-to-Cash (O2C): Processing high volumes of customer orders, managing complex billing scenarios (like usage-based billing), credit checks, and ensuring accurate invoicing and revenue reconciliation.

     

    - System integration: The ability to test seamless data flow between various systems, such as Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and billing systems. Planning and test strategy

     

    - Create UAT plans: Develop a comprehensive UAT strategy, including test plans, test scenarios, and scripts for the L2O and O2C systems.

     

    - Define acceptance criteria: Work with business analysts and product owners to establish clear, user-focused acceptance criteria for new features or system changes.

     

    - Manage test data: Coordinate the setup and management of realistic test data to simulate customer interactions, orders, and payments.

     

    • Is industry experience needed for this role and why? No

    • What type of education is needed for this position? Business, IT or any related field

    • What are the chances for extension? with high chance of extension

    • Will the client pay for travel and expenses? No

     

    ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.