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The Program Administrator (WCC) serves a mission-critical role within the office of Accessibility Services under the general supervision of the Director of Guidance. The incumbent will serve as the Associate Director of Accessibility Services, by providing administrative leadership, management, and supervision for the office dedicated to providing students with accommodations and support. The position maintains a college-wide orientation in supporting students' educational access and planning, with a focus on student persistence, retention, and on-time completion or transfer. The incumbent will have clear knowledge of federal, state, and local policies for students with disabilities. The successful candidate:

+ Plans, implements, and evaluates assigned Accessibility Services programs and coordinates operations with other programs or agencies to ensure effective services and achievement of established goals

+ Consults with federal, state, and local agencies and prepares annual reports as required for all grant related activities

+ Consults with funding sources to identify funds for projects, assistive technology tools, and additional staffing support

+ Conducts interviews with prospective students, examines records, recommendations, and other materials pertaining to Accessibility Services students' enrollment, retention, and completion

+ Participates in conferences, community meetings, seminars, professional, and departmental meetings.

+ Interacts with College administration, faculty, and students in developing and implementing strategic projects and initiatives for students with disabilities

+ Provides technical assistance to staff in program and service areas to provide timely and reasonable accommodations

+ Monitors annual budget and grant budgets

+ Plans, coordinates, and evaluates the work of counselors, student workers, and support staff.

+ Hires and evaluates the work of adjunct counselors in Accessibility Services and coordinates all scheduling for the office.

+ Prepares, reviews, and analyzes periodic reports to evaluate progress toward programmatic goals and objectives to assess efficiency of services

+ Keeps abreast of developments in program areas and in the field of special education

+ Fosters collaborative working relationships with faculty, staff and students in support of student success initiatives for students with documented disabilities

+ Fosters campus-wide communication with administrators, faculty, and staff to raise awareness and clarify the role of Accessibility Services, its practices and policies in accordance with ADA and other appropriate laws.

+ Supports a culture of assessment through the tracking, collection, reporting and analysis of services for continuous improvement. Shares results with Student Affairs and relevant members of the campus community.

+ Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, email, Accommodate, and database software in performing work assignments

+ May perform other incidental tasks as needed

Job Requirements:

REQUIRED QUALIFICATIONS: The successful candidate must have a Bachelor's Degree and either:

(a) Three years' experience in the field of education, educational administration or analyses of customer needs, program operations, marketing or customer services; or

(b) Satisfactory completion of 30 credits toward a Master's degree may be substituted for each year of the experience as defined in (a).

The successful candidate must also possess thorough knowledge of counseling techniques and psychological evaluation techniques; thorough knowledge of the subject matter; ability to plan and supervise the work of others; ability to communicate effectively, both orally and in writing; and the ability to establish and maintain effective faculty, student, and administrator relationships.

All candidates must have evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and evidence of equity-minded practice.

PREFERRED QUALIFICATIONS: It is preferred that the successful candidate possess:

+ A Master's Degree or higher.

+ Understanding, knowledge, and experience providing leadership for effective practices in accessibility services, or best practices for student success and retention, preferably in the community college sector.

+ Ability to collect, analyze, interpret, and present data.

+ Competence in the usage of PeopleSoft, Accommodate, Degree Works, Starfish, Bright Space, and Microsoft Office products.

+ Highly developed problem solving and conflict resolution skills.

+ A strong interest in building cooperative relationships.

+ Demonstrated ability to manage budgets and comprehensive departmental operations.

+ Bilingual verbal and written fluency.

Additional Information:

POSITION EFFECTIVE: The position will remain open until filled.

SALARY & BENEFITS: The starting salary for this position is $88,070. Additional compensation with seniority steps maximize at a salary of $116,892. Benefits include comprehensive health coverage, a choice of defined benefit or defined contribution pension plan, generous leave benefits, and access to tax sheltered annuities and a deferred compensation plan.

WORK SCHEDULE: The work schedule is Monday - Friday, 9 am - 5 pm. Some evening and weekend hours might be required with ample notice. This is an on-campus position.