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Sr. Engineer, Quality and Metrology

Requisition ID:

71329

Date:

Oct 16, 2025

Location:

Exton, Pennsylvania, US

Department:

Quality

Description:

_This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week in Exton, PA. No relocation is provided for this opportunity._

Who We Are:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

+ In this role, you will liaise with manufacturing facilities, customers, and suppliers on new and existing metrology & quality projects.

+ Plan, schedule, execute, & communicate metrology & quality projects.

+ Contribute or lead workstreams allocated to Quality or dimensional measurement system development for customer focused initiatives associated with new product development or optimization of existing product.

+ Participate in steering committees which originate from both corporate and manufacturing facilities.

+ Conduct data trend analysis to identify short and long-range patterns to affect continuous improvement.

+ Support improvement activities by evaluating products, processes, and materials to develop control or improvement strategies intended to improve the customer’s experience.

+ Support the training of metrology operators.

Essential Duties and Responsibilities

+ Collaborate with cross-functional teams to coordinate project execution and ensure that project objectives and success criteria are met.

+ Provide Quality Engineering direction to multiple concurrent product development programs to ensure product and process compliance to all applicable regulatory and cGMP requirements, including ensuring all relevant safety procedures are employed.

+ Meet company and departmental goals in the continuous improvement of all products, services and processes, including the West QMS.

+ May support quality assurance improvement activities by evaluating products, processes, and materials in order to develop control or improvement strategies intended to improve the customer’s experience.

+ Lead the identification and development of innovative solutions to measure product dimensions in accordance with product drawings.

+ Work independently and with project teams to develop design control deliverables including quality plans, manufacturing & inspection documentation, test methods, and necessary records for compiling design history file.

+ Liaise with customers and suppliers on new and existing metrology & quality projects.

+ Chair customer meetings reviewing measurement processes, data analysis, and inspection reports.

+ Contribute to or lead workstreams for quality and dimensional measurement system development for customer focused initiatives associated with new product development or optimization of existing processes.

+ Support improvement activities by evaluating products, processes, and materials to develop control or improvement strategies intended to improve the customer’s experience.

+ Work with interdisciplinary teams to perform root cause analysis and implement corrective and preventive actions.

+ Conduct data trend analysis to identify short and long-range patterns to support continuous improvement and satisfy customer requirements.

+ Provide quality reports and review data trends as needed.

+ Design and perform DOE’s (Design of Experiments) to improve and optimize new and existing processes, work instructions, and job protocols.

+ Lead & support the training of operators.

+ Meet company and departmental goals in the continuous improvement of products, services, and processes.

+ Abide by all regulations, policies, work procedures, instruction, and safety rules.

+ Drive a culture of continuous improvement and lean operations.

+ Author protocols, procedures, work instructions, and other quality & process documentation.

+ Other duties as assigned.

Education

+ BS degree preferably in a technical discipline such as Engineering, Chemistry, Physics, etc or equivalent work experience.

Work Experience

+ Proficiency in standard project management tools and software (e.g. Microsoft Project, Excel) for planning, tracking, and reporting project activities, and proficient in statistical software, Windows OS, Microsoft Office Suite including Word, Excel, and Power Point.

+ Minimum 3years of experience in applied field.

Preferred Knowledge, Skills and Abilities

+ Experience with MasterControl, SAP, Share Point.

+ LSS Green Belt or Black Belt.

+ Quality\Certified Quality Technician-ASQ (CQE or CQA) .

+ Graduate Degree (MS).

+ Knowledge of ISO/ASME GD&T requirements, interpreting 2D engineering drawings and 3D models.

+ Proven experience of Measurement System Analysis (MSA) development, Minitab, and statistical packages.

+ Strong problem solving and critical thinking skills to troubleshoot issues and identify root cause.

Travel Requirements

20%: Up to 52 business days per year

Physical Requirements

Light-Exerting up to 20lbs/9kg of force frequently, and/or negligible amount of force frequently constantly to move objects.

Additional Requirements

+ Be aware of all relevant SOPs as per Company policy as they relate to this role

+ Able to comply with the company’s safety and quality policies at all time

\#LI-DJ1 #LI-HYBRID

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.