• Customer Service Representative

    Adecco US, Inc. (Fairport, NY)


    Adecco is hiring a **Customer Service Representative** on behalf of our client in the manufacturing industry! This is an exciting opportunity to gain exposure to multiple facets of a growing business. We're looking for a proactive and detail-oriented individual who thrives in a collaborative environment and is passionate about providing top-tier client support.

     

    **Shift:** Monday - Friday 8am - 5pm

    **Pay Rate:** $20-24/hr

    **Type:** Contract to hire

    Key Responsibilities:

    + Provide timely support for purchase order questions, from entry to resolution.

    + Collaborate with engineering and production teams to ensure a seamless client experience.

    + Use tools like Salesforce, Oracle, Outlook, and Microsoft Teams to manage orders and client communication.

    + Participate in quoting functions as needed.

    + Identify opportunities for continuous improvement across customer experience, products, and internal processes.

    Qualifications:

    + Minimum 1 year of customer service experience, preferably in a manufacturing environment.

    + Associate’s degree preferred.

    + Strong familiarity with purchase order processes—including entry, tracking, and resolution.

    + Excellent communication skills—both written and verbal.

    + Professional phone etiquette and strong problem-solving capabilities.

    + High attention to detail with a focus on customer success.

    + Comfortable working independently and within a team.

    + Experience with Salesforce, Oracle, or similar platforms is a plus.

     

    _Apply now for immediate consideration!_

     

    **Pay Details:** $20.00 to $24.00 per hour

     

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance

    **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.