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Director of Operations

Date Posted: Oct 16, 2025

Requisition ID: 466991

Location:

Indianapolis, IN, US, 46204

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Family & Social Services Administration:

The Office of Early Childhood and Out-of-School Learning (OECOSL) within the Family and Social Services Administration (FSSA) oversees early childcare, education, and out-of-school-time programs. OECOSL's vision is that every Indiana community will have a strong network of Early Care and Education and Out-of-School Time programs that support the child, the family and local schools. Programs will be high quality, affordable and accessible to enable families to work effectively to obtain economic self-sufficiency. Children will thrive in programs that meet their developmental and educational needs and make them feel welcome, encouraged, and supported. Professionals teaching and caring for children will have the resources, including training and education, needed to operate and maintain high quality programs.

Role Overview:

This role serves as the Director of Operations at the Office of Early Childhood and Out-of-School Learning (OECOSL). Your role will be responsible for effective utilization of resources and of team members toward the development, accomplishment, and implementation of OECOSL programs.

Salary Statement:

The salary for this position traditionally starts at $93,002.00 but may be commensurate with education or work experience.

A Day in the Life:

The essential functions of this role are as follows:

+ Facilitate statewide initiatives, which cross organization lines so that program development, implementation and service delivery are comprehensive, coordinated, and are not duplicative.

+ Coordinate communication, education, and performance issues between the regional/field staff and the Central Office.

+ Develop both short- and long-term strategies to foster compliance and cost-efficient service delivery.

+ Evaluate accomplishments toward established goals and makes adjustment in goals, methods or procedures as need arises.

+ Represent the division at public meetings and task forces, and to present information of importance.

+ Provide necessary support for staff training by approving programs conducted and initiates such programs when necessary.

+ Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.

+ Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work adheres to quality standards, deadlines, and proper procedures.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

What You'll Need for Success:

You must meet the following requirements to be considered for employment:

+ Ability to supervise others by assigning and directing work, conducting employee evaluations, training, and developing staff, taking appropriate disciplinary/corrective actions when necessary and appropriate, and making hiring/termination recommendations.

+ Ability to embrace and foster change.

+ Demonstrate commitment to customer service and operational excellence.

+ Demonstrate ability to interface at the highest levels of the organization and maintain effective working relationships with fellow agency employees.

+ Strong problem solving and analytical skills and ability to think creatively.

+ Effective communication skills.

+ Ability to create, maintain and improve the culture of teamwork, excellent customer service and cost-effective use of the State’s resources.

+ Ability to discharge all job responsibilities with integrity.

+ Strong financial management skills.

+ High level of attention to detail.

+ Successfully manage and coordinate multiple projects at one time.

+ Ability to work flexible hours based on business needs.

+ Ability to treat all state employees with courtesy and respect.

+ Broad knowledge and understanding of the mission, policies and multiple functions and responsibilities of the agency.

+ Broad knowledge and understanding of and ability to apply the varied laws, rules and regulations as they relate to the registration of vehicles and watercraft.

+ Considerable knowledge of state government operations, managerial, administrative, budgetary, and personnel related regulations, policies and procedures.

+ Ability to delegate work, set clear direction, and manage workflow.

+ Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets.

+ Able to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may provide direct supervision for one or more staff members.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

+ Three (3) medical plan options (including RX coverage) as well as vision and dental plans

+ Wellness Rewards Program: Complete wellness activities to earn gift card rewards

+ Health savings account, which includes bi-weekly state contribution

+ Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

+ Two (2) fully-funded pension plan options

+ A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

+ 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

+ Up to 15 hours of paid community service leave

+ Combined 180 hours of paid vacation, personal, and sick leave time off

+ 12 paid holidays, 14 on election years

+ Education Reimbursement Program

+ Group life insurance

+ Referral Bonus program

+ Employee assistance program that allows for covered behavioral health visits

+ Qualified employer for the Public Service Loan Forgiveness Program

+ Free Parking for most positions

+ Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected].

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