• Pre-Production Specialist

    Boxercraft Inc. (Mableton, GA)


    Job Title: Pre-Production Specialist FLSA: Non-Exempt

     

    Position Type: Full time Department: Operations

    Salary Range: Reports to:

    Core Focus

     

    The Pre-Production Specialist is the key contact between customers and internal teams to ensure orders are accurate, approved and ready for production. The Pre-Production Specialist will also manage the order processing of key EDI, Ecommerce accounts, and special embellishment programs.

    Job Description

    Role and Responsibilities

    + Serve as liaison between customers and internal departments during the pre-production phase

    + Review and verify work orders, artwork files, and production details prior to release.

    + Coordinate with sales, art, and production teams to ensure all job components are approved and scheduled.

    + Collaborate with the art department to ensure artwork meets embellishment specifications.

    + Assist with quality assurance checks to catch issues before production.

    + Maintain and update databases and internal systems for tracking jobs in the pre-production phase.

    + Handle pre-production changes or issues professionally and promptly.

    + Maintain accurate records of all communications, changes, and approvals in the order management system.

    + Work closely with operations leaders and other teams to coordinate production plans that achieve the company objectives related to customer service, efficient resource/capacity utilization and inventory investment.

    + Handle the order processing for Ecommerce and EDI accounts.

    + Assist with invoice and billing accuracy.

    + Communicate with CS team and/or customers regarding order status.

    + Assist with the development, testing and implementation of improvements to ERP system and other software platforms.

    Qualifications

    + 2 years Associate’s degree, Bachelor's degree preferred

    + 3+ years in the apparel embellishment industry

    + Proficiency with various personal computer software applications including but not limited to Excel, Word and Power Point.  Familiarity with ERP systems a plus.

    Skills

    + Able to use logic and methods to solve problems and determine effective solutions.

    + Possess strong organizational and time management skills.

    + Self-starter and willing to take initiative and make decisions.

    + Effective and clear communication skills, verbal and written. Strong listening skills.

    + Flexible with schedule and desire to “get the job done” past normal work schedule when needed.

    Physical Requirements

    + Work in warehouse where climate temperatures vary between hot/cold, where standing and/or walking all day may be required. Must be able to lift up to 50 lbs.

    + This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones and photocopiers.

     

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