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Communications & Volunteer Coordinator, Park County

About the Organization Welcome to HRDC, where you'll find us working to improve our neighbors' lives by building a better community in Bozeman, Livingston and Southwest Montana. We invite you to become part of our HRDC family whether you need help or are able to provide help.

We believe in building a better community through supporting our neighbors across Southwest Montana with nearly 50 different programming initiatives.

HRDC exists to instill hope, develop resources, design solutions, and change lives.

We envision a place where poverty has no impact because opportunity and quality of life are equally afforded to everyone.

EOE Statement HRDC does not discriminate against any person including customers, employees, and applicants for employment on the basis of race, religion, national origin, sex, age, physical or mental disability, reprisal, and where applicable, marital status, familial or parental status, sexual orientation, political ideas and beliefs, level of English skills, if all or part of an individual’s income is derived from any public assistance program, or protected genetic information in employment or in any program or activity conducted or funded by HRDC, in the performance of contracts and the delivery of services or funding. Not all prohibited bases will apply to all programs and/or employment activities.

All are encouraged to apply. At HRDC IX , we value lived experience and nontraditional backgrounds. Studies have shown that people are less likely to apply for jobs unless they believe they meet every one of the qualifications described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your background and qualifications for the role.

Open Date 10/16/2025

Full-Time/Part-Time Part-Time

Exempt/Non-Exempt Non-Exempt

Location Livingston Office

Description

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Section I: Position Details

Job Opening Date:October 16, 2025

Job Status: This position is part time, 20 hours.

Wage:$25.00/hour

Schedule:Flexible scheduling may be available depending on program and community needs.

Section II – Description of Duties Performed:

General Summary of Duties Performed

The Park County Community & Volunteer Coordinator leads HRDC’s communication, outreach, and volunteer engagement efforts to strengthen community connections and support agency-wide collaboration. This position serves as a vital link between HRDC programs, local partners, and residents—promoting awareness of HRDC’s mission and ensuring effective internal communication across teams. The Coordinator also manages senior volunteer recruitment and placement, fostering meaningful opportunities for community members aged 55+ to contribute their time and skills in service to others.

Primary Job Duties and Responsibilities

1. Community Engagement & Outreach (40%)

+ Represent HRDC at community meetings, events, and trainings to maintain a visible and trusted presence in Park County.

+ Serve as a local point of contact for all HRDC programs, providing information and promoting access to services through public speaking, outreach, and education.

+ Collaborate with the Resource Development team to support fundraising, outreach, and community events that reflect the unique needs and strengths of Park County.

+ Participate in community needs assessments and help identify resources, partnerships, and opportunities that align with HRDC’s mission.

+ Build and maintain strong relationships with partner agencies, schools, and service providers to support coordinated community response and shared goals.

+ Work closely with the Communications team to develop local messaging, outreach materials, and service summaries tailored for Park County.

2. Volunteer Coordination (RSVP Program and General HRDC Volunteer Engagement) (30%)

+ Recruit, interview, and place senior (55+) volunteers through the RSVP program, as well as community volunteers of all ages, in positions that match their interests, skills, and the needs of HRDC programs and partners.

+ Develop and maintain partnerships with nonprofits, schools, and community agencies to identify and create volunteer opportunities, negotiate volunteer job descriptions and contracts, and strengthen HRDC’s regional volunteer network.

+ Provide orientation and training for new volunteers and ongoing support to ensure positive experiences, meaningful engagement, and alignment with HRDC’s mission and values.

+ Collaborate with HRDC program staff to understand volunteer needs across the organization, coordinate scheduling, and ensure consistent communication and support for volunteers and staff.

+ Monitor volunteer placements, collect and analyze data on volunteer hours and impact, and ensure accurate and timely record-keeping using computer-based systems.

+ Plan and assist with annual volunteer recognition events, community appreciation efforts, and media outreach celebrating the impact of volunteers across HRDC.

+ Support fundraising and grant efforts by helping collect data, identify new funding opportunities, and contribute to reports and proposals related to the RSVP program and overall volunteer engagement

3. Internal Communication & Team Coordination (20%)

+ Serve as the internal communications lead for the Park County team, ensuring staff are informed about agency-wide priorities, updates, and initiatives.

+ Facilitate weekly team meetings to encourage collaboration, problem-solving, and cross-program alignment.

+ Act as a liaison between the Gallatin County management team and Park County staff, ensuring consistent communication across locations.

+ Share timely feedback from the Park County office with HRDC leadership to inform staffing, operations, and local decision-making.

4. Office & Administrative Support (10%)

+ Support day-to-day operations of the Park County office to ensure a welcoming, professional, and efficient environment.

+ Oversee front desk functions to maintain strong customer service, clear communication, and consistent application of HRDC policies and procedures.

+ Maintain accurate files on volunteers, partner sites, and outreach activities.

+ Provide general administrative support, assist with correspondence, and help ensure smooth coordination of local office activities.

Required Qualifications: Knowledge, Skills and Abilities that are required for success in this position

Experience:

+ Two years work experience that would provide general office skills including computer usage, office machines operation, and general office procedures preferred

+ Eligibility determination experience is preferred

Knowledge, Skills and Abilities:

+ Strong interpersonal, communication, and organizational skills

+ Experience in community engagement, volunteer coordination, communications, or nonprofit program support

+ Proficiency with Microsoft Office and database management systems

+ Ability to work independently, manage multiple priorities, and collaborate effectively within a team

+ Commitment to HRDC’s mission of building a better community and improving lives

+ Ability to effectively work and communicate with a wide range of individuals from all socio-economic group

+ Ability to read, interpret and implement documents such as governmental regulations, rules, and procedure manuals

+ Ability work with minimal supervision and effectively manage work flow

+ Ability to respond effectively to the most sensitive inquiries or complaints from customers or claimants

+ Strong interpersonal and communication skills

+ Exhibit self-motivation, high energy level, high level of organization and efficiency

+ Demonstrate ability to make appropriate programmatic decisions

+ Effectively establishes and maintain positive working relationships with program participants and other team members

+ Ability to speak precisely and clearly in public

+ Ability to effectively disseminate information about program offerings

+ Ensure compliance with program and performance standards

Education:

+ Graduation from high school or GED required

+ Some post high school education is preferred

Confidentiality:

This position requires regular handling of sensitive and confidential client and agency information. Unauthorized disclosure could harm client interests and the organization, and may also violate state and federal privacy laws. This position may have access to reports, records, and personnel files, and must exercise the highest level of discretion, judgment, and confidentiality at all times.

Additional Responsibilities of this role:

Language Skills:

+ Read and comprehend basic instructions and present information to others

+ Ability to read, interpret governmental regulations, rules, and procedure manuals

+ Read, interpret, and write routine reports and correspondence

+ Ability to define problems, collect data, establish facts, and draw valid conclusions

Mathematical/ Money Handling Skills:

+ Add, subtract, multiply and divide simple numbers

+ Apply concepts of basic algebra

Reasoning Ability:

+ Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

+ Ability to deal with problems involving several concrete variables in standardized situations

+ Ability to define problems, collect data, establish facts, and draw valid conclusions

Computer Software and Operating Systems:

+ Utilize Google Suite & Microsoft Office applications

+ Utilize computer internet/ e-mail to access, send, retrieve, save, print or transmit documents, or data files

+ Operate personal computer with Windows operating system to start programs, input, format and edit data files and print or transmit data

+ Utilize proprietary, custom or online programs or data bases to edit, format and input data, save, print, or transmit data. Specify Software: CaseWorthy

HRDC, professional or Governmental Policies and Regulations:

+ State or federal regulations or laws (list by name): State of Montana Department of Public Health and Human Services; US Department of Health and Human Services - Administration for Children and Families, HRDC Policies and Procedures

+ Agency Policies or Procedures (List by Name): HRDC policies and procedures

+ Specialized professional or industry guidelines/standards:

Drivers Licenses Required for Performing this Position:

+ Valid Driver License

Essential Physical, Mental and Emotional Requirements of this position:

The following physical, mental and emotional abilities are considered essential to perform the duties listed above:

+ While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk and hear

+ The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds

+ The incumbent must be able to perform multiple tasks simultaneously and work under time pressures

+ Must be able to sit for extended periods of time

Section III – Supervision

Supervision Received:

+ This position operates under general supervision. The incumbent’s work is primarily assigned by daily workflow and operations.

This position supervises the following position(s):

+ Volunteers in Park County Programming

Section IV – Decisions

Impact of Decisions and Errors Made by Position:

+ Decisions, final recommendations and/or errors primarily affect clients of all HRDC Programs

Judgment Required to make decisions:

+ Requires judgment to solve day to day problems, but usually within established procedures, guidelines, and precedents

Exception Authority:

+ This position cannot authorize exceptions to program policy or procedure

Section V – Financial Responsibility

Handling cash or checks:

+ Prepares documents and forms

+ Prepares vendor claims for Program Manager approval

Section VI – Personal Contacts:

The incumbent is responsible for the following personal contacts(either in oral or written form):

+ Interacts with the public or consumers daily

+ Interacts with Program Manager weekly or more frequently

+ Interacts with representatives of other service providers on a weekly or more frequent basis

+ Interacts with governmental compliance or auditors to provide information or exchange facts

Section VII – Working Conditions:

The incumbent is exposed to the following unusual, potentially hazardous or unpleasant working conditions:

+ Works in temperature controlled office environment

+ Occasional exposure to angry, violent clients

+ Weekly or more frequent contact clients are in a highly emotional state of mind

+ Limited exposure to hostile or angry clients or public members

This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Assigned duties and responsibilities may be added, removed, or changed at any time as organizational needs evolve.

This position is currently accepting applications.