• Solutions Account Rep- Hybrid

    Stryker (Redmond, WA)


    **WHAT YOU WILL DO** :

     

    As an AED Program Specialist on the AED Administration team, you will support and manage all aspects of assigned customer’s AED programs including program overviews, AED setups, LIFELINKcentral support for PRO License, LE+ and distribution Basic customers. You will provide assistance with AED program management and will build relationships with our distribution partners and customers.

     

    + Execute the implementation of PRO License services utilizing the LIFELINKcentral and LIFENET Portal websites per the implementation guidelines.

    + Plan and manage individual projects of uploading distributor or PRO License customer data to LIFELINKcentral.

    + AED device transfers and imports as requested.

    + Schedule and perform overview calls to new distributor contacts.

    + Assist end users, troubleshoot AED readiness and connectivity.

    + Coordinate with Sales, Service, and distribution partners to ensure all appropriate tasks have been planned and executed.

    + Proactive management of expiring supplies for PRO License customers with the Supply Replenishment feature included.

    + Assist in the management of the LE+ service offering (pending approval).

    WHAT YOU NEED:

    Required

    + Bachelor’s Degree preferred; or 4 years relevant work experience in lieu of a degree.

    + 2+ years’ experience in customer service.

    + Experience working with distributors or managing distributor relationships.

    Preferred

    + Experience in account management.

     

    69,100.00 - 107,500.00 USD Annual salary plus bonus eligible + Benefits (Health, Vision, Dental, 401K, Tuition Reimbursement, Employee Assistance Program, Wellbeing Program, Employee Stock Purchase Program). This information reflects the anticipated salary range for this position based on current national data. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

     

    Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.

     

    Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.