• Accounts Receivable Assistant

    Aston Carter (Wake Forest, NC)


    Accounts Receivable Assistant

    Job Description

    As an Accounts Receivable Assistant, you will play a crucial role in maintaining financial stability by managing customer inquiries, handling accounts receivable tasks, and supporting administrative functions. You will be the point of contact for customers seeking service, ensuring their needs are addressed and directing them to the appropriate personnel. Your role involves downloading and emailing invoices, following up on payments, resolving conflicts, and contacting customers regarding past due invoices. Also, you will manage package reception, verify technician time, create warranty part orders, and perform basic administrative duties.

    Responsibilities

    + Answer phones to address customer service requests, alleviate concerns, and direct calls appropriately.

    + Handle accounts receivable tasks such as downloading and emailing invoices, following up on payments, and resolving conflicts.

    + Contact customers via telephone to discuss past due invoices and conduct thorough invoice research.

    + Receive and label packages accurately.

    + Verify technician time on Mondays to ensure accuracy.

    + Create warranty part orders efficiently.

    + Perform basic administrative duties and communicate effectively with supervisors, managers, and technicians.

    + Utilize ERM system (Alliance) and payroll systems (ADP, transitioning to Workday).

    + Frequently use Excel and MS Teams for tasks.

    + File documents electronically.

    Essential Skills

    + Proficiency in accounts receivable processes.

    + Strong customer service abilities.

    + Experience in administrative support and data entry.

    + Knowledge in invoicing, collection, and reconciliation.

     

    Additional Skills & Qualifications

     

    + Strong teamwork and communication skills.

    + Good verbal professionalism and probing skills.

    + Ability to think quickly, adapt, and multitask.

    + Proficient computer navigation skills.

    + Capability to work in a fast-paced environment.

    Work Environment

    This role requires working in-office five days a week from 8 AM to 5 PM at 740 Merritt Capital Drive, Wake Forest, NC. The position involves frequent use of technologies such as the ERM system (Alliance), payroll systems (ADP and Workday), Excel, and MS Teams.

     

    Job Type & Location

     

    This is a Contract position based out of Wake Forest, North Carolina.

    Pay and Benefits

    The pay range for this position is $20.00 - $25.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Wake Forest,NC.

     

    Application Deadline

     

    This position is anticipated to close on Oct 30, 2025.

    About Aston Carter:

    Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.