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Job Title: CA Logistics Specialist

Job Description

The Logistics Specialist is responsible for executing customer vehicle relocation services orders and all supporting business operations. This role involves managing customer order execution and communication through email and telephone with staff, Independent Contractors, and pickup and delivery contacts. Accurate data maintenance in CRM is also crucial.

Responsibilities

+ Manage execution of customer orders by coordinating and scheduling pickup and delivery of customer vehicles while ensuring customer instructions are precisely followed.

+ Ensure orders are efficiently executed through linking of multiple orders.

+ Oversee accurate and timely completion of additional services such as vehicle detailing, titling/registration, and vehicle placement into storage.

+ Communicate timely by email, telephone, and CRM with staff, ICs, and pickup and delivery contacts, escalating issues to management as necessary.

+ Update CRM activities and notes promptly, maintain accurate data, and ensure compliance with policies and procedures.

+ Ensure adherence to applicable DOT regulations and Federal, State, and Local laws.

+ In manager's absence, calculate and offer flat fees on orders by emailing the bid sheet to all ICs.

+ Manage the storage facility, overseeing vehicle intake and release to customers, detail shops, and repair shops using VIN and order verifications.

+ Review vehicles for damage and issues, taking inventory of items left in vehicles.

+ Move vehicles in and out of the lot, ensuring secure storage and staging for pickup.

+ Account for all vehicles on the lot and communicate issues to headquarters for resolution.

Essential Skills

+ Ability to learn and utilize all systems and equipment.

+ Provide outstanding customer service and keep customers informed of developments.

+ Monitor and manage team dashboard to keep orders moving.

+ Demonstrate time management skills and follow through to completion.

+ Respond confidently, assertively, and decisively while taking responsibility and accountability for position requirements.

Additional Skills & Qualifications

+ High School Diploma required.

+ Comfortable working in a fast-paced office environment while multi-tasking.

+ Detail-oriented and sensitive to communicating accurate information.

+ Advanced computer skills, including Microsoft Office Excel, data entry, and CRM experience.

+ 6 months of customer service experience; inventory experience is a plus.

+ Strong communication skills (written and verbal), data entry, spreadsheets, call center, logistics, scheduling, and coordination.

+ Ability to manage several concurrent projects with high attention to detail and accuracy.

Work Environment

This position is on-site and requires the ability to work in a fast-paced environment similar to the Outside Operations role. The role involves regular interaction with independent contractors (truck drivers) to assign orders and serve as their main point of contact. Opportunities for growth exist within a women-owned company with 11 different departments, recognized as one of the fastest-growing fleet transport companies.

Job Type & Location

This is a Contract to Hire position based out of Upland, CA. M-F 8-5 fully on site.

Pay and Benefits

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Upland,CA.

Application Deadline

This position is anticipated to close on Oct 28, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.