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We are so glad you are interested in joining Sutter Health!

Organization:

SGMF-Sutter Gould Med Foundation

Position Overview:

Supervises and oversees the day-to-day operations, staffing and staff coverage, overall staff performance to goals, staff and patient safety and services. Ensures consistent delivery of high-value, quality care to all patient populations served. Establishes work priorities and assists staff in resolving operational issues/problems. Implements and enforces adherence to department, affiliate, operating unit, and/or system standards, policies and procedures, applicable regulatory standards, laws and regulations Identifies and implements cost savings and best practices, using Lean or other process improvement methods and concepts. Collaborates with others to coordinate services, streamline and standardize workflows and procedures, and/or drive positive outcomes.

Sutter Gould Medical Foundation is a not-for-profit health care organization dedicated to providing the highest level of care for our patients. Over 386 physicians in both primary and specialty practices provide outpatient services for residents in Stanislaus, San Joaquin and Merced County communities. With care centers in Modesto, Stockton and six other communities in the Central Valley, Sutter Gould is able to offer high quality medical care close to you and your family.

**Job Description** :

EDUCATION:

+ _Equivalent experience will be accepted in lieu of the required degree or diploma._

+ **HS Diploma** or equivalent education/experience

TYPICAL EXPERIENCE:

+ **5 years** of recent relevant experience.

SKILLS AND KNOWLEDGE:

+ Knowledge of medical office workflows and processes.

+ Ability to establish and maintain cooperative working relationships with physicians and care providers.

+ Solid understanding of operations and workflows and how department’s process/workflow impacts other flows or departments.

+ Knowledge and understanding of applicable local, state, federal and other laws, regulations and requirements impacting department operations.

+ Leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others.

+ Demonstrated ability to identify and resolve technical and operational issues problems as guided by policies, and procedures, or guidance from leadership.

+ Project planning, leading and implementation skills.

+ Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve business objectives.

+ Demonstrates ability to handle confidential and sensitive issues.

+ Verbal and written communication and interpersonal skills.

+ Ability to handle difficult circumstances and make sound business decisions with little direction.

+ Demonstrates ability to work in a dynamic and fast-paced environment with changing business priorities.

+ Demonstrates organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service/achieving business results.

+ Demonstrates commitment to providing exceptional customer service and responding to customer needs/requests in a prompt, courteous manner.

+ Demonstrates ability to work/interact with a diverse population while respecting cultural and linguistic differences.

+ Ability to use essential software and applications associated with the role’s duties and responsibilities.

+ Knowledge of applicable local/state/federal laws in the field of expertise.

Job Shift:

Days

Schedule:

Full Time

Days of the Week:

Monday - Friday

Weekend Requirements:

Occasionally

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $37.68 to $56.52 / hour

_The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package._