• IT Support Specialist

    Astrix Technology (South San Francisco, CA)


    IT Support Specialist

     

    Science & Research

     

    South San Francisco, CA, US

    Pay Rate Low: 30 | Pay Rate High: 33

    + Added - 16/10/2025

     

    Apply for Job

     

    Our client is a biotechnology company focused on delivering life-changing advances for individuals with genetic disorders, and they are looking for a highly motivated IT Support Specialist to join their team!

     

    **Title:** IT Lab Systems Support

    **Pay:** $30-33/hr

    **Location: (Onsite)** South San Francisco, CA

    **Schedule:** Monday-Friday, 8 AM - 5 PM

     

    Contract to potential hire (6 Months) + Benefits

    Job Description:

    + Perform daily health checks to ensure all systems and lab equipment are operating correctly.

    + Respond to tickets related to system issues such as reboots, credentials, or licensing.

    + Provide technical support for Mac-based systems, especially for walk-up requests.

    + Regularly assess and remediate system vulnerabilities to ensure smooth lab operations.

    + Provide support for laboratory systems and equipment to maintain performance.

    + Participate in hands-on training and walkthroughs of all documentation.

    Qualifications:

    + Bachelor’s degree in Computer Science, IT, Information Systems, or a related field preferred. Open to individuals with other degrees or those looking to enter the IT field.

    + Open to entry-level candidates. Experience supporting Windows and Mac OS systems preferred.

    + Familiarity with lab equipment systems (e.g., HPLC, ddPCR, Satorius) is a plus. Experience with LIMS or PM tools is beneficial.

    + Strong soft skills: self-starter, resourceful, able to prioritize tasks, attention to detail, and good customer service.

     

    _This job description is a complete list of all desired skills, but not all are required. We strongly encourage candidates who have some of the skills to apply. We look forward to a conversation to learn more about you!_

    _INDBH_

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.