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Our Purpose

_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._

Title and Summary

Physical Security Senior Technician

Physical Security Senior Technician (Armed Security Officer)

Overview

• Physical security and compliance security officer; maintains and monitors physical security policies, standards, and best practices.

• Abides by security guidelines relative to armed security standards to ensure the safety and security of staff and assets.

• Assists employees and guests as needed.

Responsibilities

• Interacts with employees and guests; provides direction on security policy and visitor procedures.

• Operates and monitors security systems.

• Ensures compliance with security operating guidelines.

• Coordinates and dispatches emergency responses to all security events.

• Ensures proper escalation of all security-related issues.

• Resolves complex customer service issues.

• Monitors and responds to access control, fire detection, and CCTV systems.

• Conducts building and mobile patrols as required.

• Issues and manages ID badges for staff.

• Initiates incident report investigations and provides detailed reports.

• Responds to emergency dispatches, including fire and EMS events, and assists in mitigation efforts.

Experience / Requirements

• Minimum of one year of service as an active or retired law enforcement officer, corrections officer, or military service member.

• Minimum of one year as an armed security officer in good standing and an Associate degree (or 60 credits) or higher in law enforcement or criminal justice.

• Active driver’s license.

• Physically fit to perform building patrols.

• Minimum of a high school diploma or equivalent.

• Graduate of a certified public safety academy (military or civilian) in law enforcement, adult corrections, firefighting, or emergency medical services.

• Represents MasterCard while interacting with Fire, EMS, and Law Enforcement liaisons at state and local levels.

• Strong customer service skills.

• Demonstrated experience in formal and ongoing security training.

• Strong complex problem-solving skills.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

+ Abide by Mastercard’s security policies and practices;

+ Ensure the confidentiality and integrity of the information being accessed;

+ Report any suspected information security violation or breach, and

+ Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Pay Ranges

Miami, Florida: $46,000 - $69,000 USD