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Principal Systems Analyst-RiverLine-Light Rail

Information Technology

Job Description:

Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets customers to their destinations on time–and we're looking to hire talented folks with a commitment to excellence to make it all possible.

Summary:

This role provides strategic technical leadership and oversight for Light Rail IT systems, serving as a subject matter expert in transportation technologies, business processes, and system implementations. The position collaborates with vendors on solution design, gathers and analyzes business requirements,

and manages end-to-end project delivery. It ensures alignment between IT capabilities and operational needs by coordinating with stakeholders on project scope, development pipelines, and change management. The role also supports cross-departmental initiatives, drives process improvements, enhances application utilization, and optimizes reporting to better support staff, operations, and enterprise-wide systems.

Roles and Responsibilities:

+ Provides application development and programming support for the implementation, maintenance, and enhancement of Light Rail IT systems, with a focus on recommending and executing system improvements.

+ Maintains and documents system configurations; performs routine evaluations to ensure optimal performance and alignment with Light Rail operational needs.

+ Designs, tests, and deploys upgrades for River Line, Newark, and HBLR systems; recommends hardware and software modifications to improve system functionality and reliability.

+ Develops complex data queries and reporting solutions to support operational and managerial decision-making; delivers presentations and training to users and leadership.

+ Creates and maintains operational documentation, including job stream instructions, automated reporting schedules, backup procedures, and change management protocols.

+ Provides first-level technical support and coordinates with users, vendors, and corporate IT teams to ensure the availability and performance of hardware, software, LAN/WAN, and telephony systems.

+ Bench-tests emerging technologies to evaluate their readiness for integration or future migration into production environments.

+ Demonstrates deep technical knowledge of assigned systems and a strong understanding of the operational context and user requirements.

+ Designs and delivers user training programs to enhance system adoption and improve operational efficiency.

Education, Experience and Qualifications:

+ Bachelor’s degree in computer systems, Business Analytics, or a comparable field. (One year of closely related work experience can be substituted for each year of education).

+ 6 years of experience as a Project Lead handling complex and integrated system deployment.

+ PMP certification is preferred.

+ 6 years in one or more of the following technologies is required: GitHub, Jira, Azure Pipelines, VS Code, Boomi, Control-M, node, AWS.

+ 6 Years of experience in one or more of the following technologies more of the below programming languages: .NET C#/VB, Python, JavaScript/TypeScript, PowerShell, SQL

Knowledge and Skills:

Essential:

+ Hands-on technical experience on Object-Oriented GUI and Web Development (C# and VB,.net), Crystal Reporting, Team Foundation Server, and Database and PL/SQL programming in Oracle environment.

+ Proficient in enterprise system deployment using CI/CD pipelines.

+ Ability to lead a project from initiation through delivery and implementation; ability to determine: time estimates, build project plans, identify and track issues, risks, action items and resolutions.

+ Excellent organizational, time management, analytical, problem solving, interpersonal and communications skills

+ Demonstrated proficiency with business intelligence tools, reporting and end user report delivery required.

+ Demonstrated initiative, dependability, and ability to work with minimal supervision and imparts a strong sense of urgency.

+ Familiarity with multi-platform application environments both cloud and on premise.

+ Knowledge of Cloud Architecture (AWS, Azure) and Oracle Database is a plus.

+ Effective verbal and written communication skills for formal and informal reporting.

+ Applies Agile programming methodologies to support iterative development, continuous integration, and cross-functional collaboration across Light Rail IT initiatives.

Preferred:

+ Knowledge of transportation systems and enterprise deployment is desired.

+ Knowledge of Asset Management is a plus.

Certificates, Licenses, Registrations:

+ PMP certification is preferred.

This Position Supervises:

+ Project team

+ Collaboration with service providers on a project-to-project basis.

Working Environment:

+ Office Environment

+ Camden Office – River LINE

Physical Demands:

+ Must be able to carry standard computer peripherals.

+ Must be able to follow safety protocols for the Light Rail and Maintenance facilities as required.

Other Conditions:

+ Must provide 24/7 support and be on call.

+ Must be willing to travel to the River Line – Camden Facility.

At NJ Transit you will enjoy a competitive salary and excellent benefit package:

+ Comprehensive Family Health Insurance – Medical, Prescription, Dental, Vision

+ Flexible Spending Account

+ Life Insurance

+ Paid Leave

+ Tuition Assistance

+ Pre-Tax Commuter Benefits Plan

+ Retirement Plans

+ 401(a) - Retirement plan with a 6% employer contribution

+ 401(k) - Retirement saving plan with up to an 3% company match

+ 457(b) - Deferred Savings Plan

NJ TRANSIT is an Equal Opportunity Employer.

Learn more about NJ TRANSIT! Sign up to receive an invitation to our next live information session at WWW.NJTRANSIT.COM/BEST