• Supplier Quality and Compliance Manager

    Insight Global (Memphis, TN)


    Job Description

    A client of Insight Global is seeking a Supplier Quality and Compliance Manager to lead supplier assessments, manage corrective actions, support new product development, and drive continuous improvement across manufacturing and sourcing. With a focus on building strong supplier relationships and implementing performance metrics, the manager plays a key role in maintaining product integrity and operational excellence across international supply chains.

    Key Responsibilities:

    • Lead supplier quality programs, including qualification, onboarding, facility validations, and structured assessments.

    • Develop and manage scorecards to evaluate supplier performance across quality, pricing, responsiveness, delivery, and defect rates.

    • Drive investigations and corrective actions (RCA, CAPAs, SCARs, NCMRs), ensuring thorough documentation and resolution.

    • Collaborate with third-party manufacturers and component suppliers (e.g., cans, caps) in the U.S., Mexico, and China.

    • Support new product development, supplier transitions, and part/component production, including participation in project teams and change approvals.

    • Establish KPIs and reporting for internal and external quality performance.

    • Lead continuous improvement initiatives and implement risk-based strategies to enhance supplier productivity and quality systems.

    • Ensure compliance with EPA, FDA, and emerging regulations in partnership with Regulatory Affairs.

    • Build and lead a proactive supplier audit program and represent quality performance in internal and external forums.

    • Oversee incoming material inspections, COA reviews, and manage non-conforming materials in coordination with the Sourcing team.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

    Skills and Requirements

    • Bachelor’s degree in engineering, Supply Chain Management, or a related field

    • 5 years of experience in supplier quality management

    • Strong knowledge of quality management systems (e.g., ISO 9001, AS9100)

    • Experience in conducting supplier audits and managing corrective actions

    • Excellent analytical and problem-solving skills

    • Strong communication and interpersonal skills

    • Ability to work independently and as part of a team

    • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)

    • Strong technical skills and engineering/operations experience are important.

    • Must be willing to travel 25-40% · CPG industry experience

    • Certifications: ASQ CSQP, CPSM, ASCM

    • Familiarity with EPA, FDA, CFR Part 820 regulations

    • Experience with supplier quality/performance management software

    • Lean, Six Sigma, or TPM certifications

    • Experience in new product development projects