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Job Description

- Senior ServiceNow Architect responsible for the overall architecture, design, implementation and integrity of the ServiceNow application within the enterprise.

- Responsible for ensuring that the solutions delivered to business units are engineered in accordance with enterprise architecture and standards.

- Responsible for analyzing and translating business information and technical requirements into an architectural blueprint that outlines solutions to achieve complex business objectives

- Responsible for establishing and supporting best practices around platform strategy, technical governance, core data, integrations and the overall technical health of the platform

- Strong experience in integration of ServiceNow with other tools

- Drive solid instance health by reviewing and guiding the remediation of configurations that do not align to ServiceNow best practices

- Proactively and continuously, evaluate and address issues related to performance, stability, scalability, and extensibility of the Solutions

- Serve as a thought leader, to influence and develop scalable strategies, frameworks, and architectures

- Understand latest technology, solutions, and industry trends and conceptualize functional solutions that address business needs, opportunities and issues

- Ensure technology decisions relative to specific projects are in line with the long term solution architecture roadmap.

- Within the scope of the job, it requires critical thinking skills, decisive judgment and the ability to work with minimal supervision

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

- 7-10 years of experience is required with at least 5+ years of experience in architecting solutions in the ServiceNow platform.

- Hands-on Technical / Solution Architect experience – working with developers and business stakeholders.

- Experience with ITSM, SPM, CMDB and HRSD products in ServiceNow is required

- Strong experience in integration of ServiceNow with other enterprise tools -ServiceNow Certs preferred

-ITSM certifications (Information Technology Service Management)

-CMDB certifications (Configuration Management Database)

-HRSD certifications (Human Resources Service Delivery)