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Job Description

We are seeking a detail-oriented and technically skilled Business Systems Analyst (BSA) to support and optimize trade automation processes across multiple countries. This role will focus on integrating and maintaining E2open Trade Automation in one region and Zoe Trade Automation in another, ensuring seamless interoperability through InforLN as the central ERP system.

Key Responsibilities:

System Integration & Workflow Design

Configure and maintain connectivity between E2open, Zoe Trade Automation, and InforLN to ensure smooth data flow and operational efficiency.

Develop and document integration workflows, mapping trade compliance processes across platforms.

Process Analysis & Optimization

Analyze current trade automation processes and identify opportunities for improvement.

Collaborate with warehouse operations teams to streamline compliance and customs documentation workflows.

Requirements Gathering & Documentation

Work closely with stakeholders to capture business requirements for trade automation and ERP integration.

Translate business needs into functional specifications for system enhancements.

Testing & Validation

Conduct system testing for new configurations, updates, and integrations.

Validate data accuracy and compliance across all platforms.

Support & Troubleshooting

Provide Tier 2 support for trade automation issues, ensuring minimal disruption to warehouse operations.

Troubleshoot integration errors between E2open, Zoe, and InforLN.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

-3+ years experience in business systems analysis, preferably in trade automation or ERP environments.

-Hands-on experience with E2open, Zoe Trade Automation, and InforLN (or similar ERP systems).

-Strong understanding of global trade compliance, customs processes, and warehouse operations.

-Excellent problem-solving skills and ability to work in a fast-paced industrial setting.