• Technology Support Specialist I

    City of Harrisonburg (Harrisonburg, VA)


    

     

    Technology Support Specialist I

     

    Salary

     

    $45,572.80 - $50,128.00 Annually

     

    Location

     

    Harrisonburg, VA

     

    Job Type

     

    Full-Time

     

    Job Number

     

    5338 - (Oct 2025)

     

    Department

     

    Information Technology

     

    Opening Date

     

    10/17/2025

     

    Closing Date

     

    10/28/2025 5:00 PM Eastern

    FLSA

    Non-Exempt

     

    + Description

    + Benefits

    + Questions

    Description

    Do you want to work in a dynamic team environment where you can make a difference in the community by leveraging technology that will effectively serve internal and external customers? If so, the City of Harrisonburg's Technology Support Specialist I position may be a great opportunity for you!

     

    The Technology Support Specialist I is a full-time position with benefits and a preferred hiring range of $21.91 - $24.10 per hour (equivalent to $45,572 - $50,128 annually); however, an exact salary will be determined based upon the selected candidate's qualifications and in compliance with City Policy. You're the ideal candidate for this position if you have a desire to provide guidance and support in the installation, operation, and maintenance of various types of information/communications technology.

    As a Technology Support Specialist, you'll:

    + Install and troubleshoot workstations, printers, mobile devices, VOIP phones, AV equipment, and other similar equipment;

    + Replace defective parts and repair and clean equipment and components, as needed;

    + Perform general preventative maintenance, as needed;

    + Install operating systems and application software;

    + Install network wiring, as needed;

    + Assist users in the effective use of applications by responding to user questions;

    + Attend training, seminars, and conferences to maintain/enhance current subject matter knowledge;

    + Participate in on-call status when response to off-hours situations is needed.

     

    The ideal candidate for this position will have a variety of knowledge, skills, and abilities as listed in the class specification (https://www.governmentjobs.com/careers/harrisonburg/classspecs/1012246?keywords=5338&pagetype=classSpecifications) .

    Minimum Qualifications

    + Associate's/Technical degree or appropriate certification in information systems/technology, math, or a related field and minimal experience troubleshooting personal computers and networks. An equivalent combination of education and experience may be used to meet this requirement.

    + Valid driver's license.

    + Availability and willingness to participate in on-call status when response to off-hours situations is needed.

    + Click here to view the physical requirements of this position. (https://www.governmentjobs.com/careers/harrisonburg/classspecs/1012246?keywords=5338&pagetype=classSpecifications)

    The selected candidate for this position will be subject to the following screenings and must receive satisfactory results:

    + DMV Driving Record Review;

    + Criminal Background Investigation;

    + Virginia Criminal Information Network (VCIN) Screenings: Fingerprinting, VCIN Database Query, and Security Test.*

    *Due to the sensitive nature of information available through the performance of this position's essential functions, the successful applicant selected for the role will be required to submit to these screenings required by the Virginia Criminal Information Network. At a later date, more information will be provided to the candidate selected.

     

    Supplemental Information

     

    Application Deadline: To be considered, all candidates must submit a complete City of Harrisonburg online employment application, including previous work experience and education history, by 5:00pm EST on Tuesday, October 28, 2025.

     

    The City provides an excellent benefits package including health insurance, retirement (VRS & MissionSquare), life insurance, paid leave and 15.5 holidays.

     

    All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability or veteran status.

     

    The City of Harrisonburg is an Equal Opportunity Employer.

     

    Full-time employees are eligible for a comprehensive benefits package, including 15.5 observed holidays. More information on available benefits is listed on the City's website (https://www.harrisonburgva.gov/benefits-and-compensation) .