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About Us

Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’ largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

Application Data Steward I focuses on exhibitor customer data. Executes enterprise data policies and data standards for the ingestion, transformation, processing, exception handling and publishing of this critical data for events.

This position will support our Data Management team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show site 2-3 days per week. The ideal candidate will be located in Dallas, TX.

Essential Duties & Responsibilities

• Basic knowledge of fundamental concepts, practices, and procedures that apply in routine situations relating to exhibitor lists required (task management, data prepping, address verification, customer lookup, event/booth review, and verification of legal company names, DBAs, and trademarks).

• Critical thinking skills required, including problem solving, analysis and interpretation, with strong attention to detail and ability to thoroughly review information while upholding service timelines.

• Professional verbal and written communication skills required. Excellent customer service skills over the phone and via email with internal and external customers required.

• Intermediate level proficiency with Microsoft Office Suite preferred (MS Excel macros, Vlookup, tables).

• Result oriented, diligent, and works with a sense of urgency.

• Identifies and accomplishes challenging objectives or personal goals. Works effectively with others in an online, remote environment to achieve goals.

Education & Experience

• Associate’s degree preferred, High School Diploma or Equivalent with relevant work experience required.

• 0-2 years of experience in a data steward role or equivalent data processing role.

• Responsible for data entry, maintenance and accuracy, focusing on data quality and integrity.

• Analyzes source documents containing customer information (exhibitor lists) to be entered into the Master Data Management tool, CMA, TSS and SAP.

• Identifies and interprets data to be entered, resolving deficiencies and discrepancies through critical thinking and data manipulation.

• Communicates with business partners regarding exhibitor list data issues to help reach resolution and establish expectations with clients.

• Processes exhibitor lists provided by clients through the Master Data Management tool, CMA, TSS and SAP and meets service level goals

Travel Requirements

Travel up to 25%

What We Offer

Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

+ Medical, Dental, Vision Insurance

+ Tuition Reimbursement

+ Paid Parental Leave

+ Life, Accident and Disability

+ Retirement with Company Match

+ Paid Time Off

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

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