"Alerted.org

At BrightView, the best teams are created and maintained here. If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. We’re looking for a Senior Claims Specialist. Can you picture yourself here?

Hybrid Schedule: 4 Days Onsite in Blue Bell, PA

No Agency Resumes At This Time

Here’s what you’d do:

The Senior Claims Specialist is a key member of the risk management team and plays a strategic role in overseeing the resolution of Auto and General Liability claims. Rather than handling claims directly, this position provides oversight of Third-Party Administrators (TPAs), ensuring adherence to best practices, timely resolution, and optimal financial outcomes. This individual will act as a subject matter expert in claims management, guiding internal stakeholders, monitoring vendor performance, and supporting risk mitigation initiatives across the organization.

You’d be responsible for

+ Oversee the end-to-end claims process for Auto and General Liability claims managed by Third-Party Administrators (TPAs), ensuring alignment with corporate risk and compliance objectives.

+ Evaluate and guide TPA performance, including claim investigation, reserving practices, subrogation efforts, litigation strategy, and settlement recommendations.

+ Provide expert-level oversight on complex and high-exposure claims, ensuring coverage positions and liability assessments are accurate and defensible.

+ Maintain ongoing communication with TPAs to ensure timely reporting, status updates, and escalation of issues requiring internal input or executive attention.

+ Support reporting and coordination with excess insurers on significant or catastrophic claims.

+ Analyze claim trends and loss drivers using data from internal and external sources; identify opportunities to improve outcomes and reduce claim frequency/severity.

+ Ensure timely and accurate reporting of claims and developments to internal stakeholders and insurance partners.

+ Collaborate in the development, implementation, and refinement of internal procedures, playbooks, and best practices for claims oversight.

+ Stay current with legal and regulatory developments impacting claims handling, insurance coverage, and contractual risk transfer.

+ Coordinate with field operations to ensure timely incident reporting and appropriate documentation for claim investigations.

+ Build and maintain strong relationships with internal departments, TPAs, legal counsel, brokers, and other external partners.

+ Review and approve TPA reserve recommendations to ensure reserve adequacy aligns with exposure and industry standards.

+ Oversee and evaluate the performance and cost-effectiveness of external vendors, including attorneys, medical consultants, and surveillance firms.

You might be a good fit if you have:

+ Bachelor's degree preferred; equivalent industry experience considered.

+ Minimum 5–7 years of experience in claims management with a strong emphasis on oversight of TPAs, litigation management, or complex liability claims.

+ Deep understanding of Auto and General Liability claims processes, coverage, and settlement strategies.

+ Excellent verbal and written communication skills with the ability to influence and educate diverse audiences.

+ Prior experience in a senior-level role (e.g., claims supervisor, senior adjuster, or risk management professional) with responsibility for guiding or auditing TPA performance.

+ Proven ability to build and maintain productive relationships with TPAs, legal counsel, brokers, and internal business units.

+ Familiarity with commercial operations, preferably in construction, landscaping, or related fields, is a plus.

Here’s what to know about working here:

Here at BrightView, we’re as passionate about caring for our clients as we are about caring for each other. Though we’re the nation’s leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.

If you’re looking to join a team of talented go-getters who tackle big vision projects other companies could only dream of, you just might have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there’s no limit to what we can do, and what you can achieve.

Growing Everyday

Like the communities we serve, you are on a constant path of discovery to shape your career and personal development. In addition to best-in-class opportunities and competitive salary, you may be eligible for benefits and perks like:

+ Paid time off

+ Health and wellness coverage

+ 401k savings plan

Start Your Bright New Career Journey

BrightView is an Equal Employment Opportunity and E-Verify Employer.