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Job Summary

As a Technology Analyst, you will oversee and optimize IT infrastructure vendor relationships, contracts, and performance to drive organizational goals, boost efficiency, and maintain compliance. Serving as a vital bridge between IT teams, business stakeholders, and vendors, you will manage the full vendor lifecycle—from initial selection and negotiation to ongoing monitoring and renewal.

Key Responsibilities

+ Monitor and report on vendor-related KPIs, including performance metrics, cost savings, and risk factors, to drive continuous improvement and informed decision-making.

+ Foster effective collaboration and communication among IT teams, business units, procurement, and external vendors to ensure seamless project alignment and successful outcomes.

+ Communicate effectively with internal and external parties during meetings to ensure clear understanding and alignment.

+ Identify and implement process improvements in vendor management to enhance efficiency, reduce costs, and deliver greater value to the organization.

+ Develop and deploy governance frameworks, tools, and templates to standardize vendor management practices across the IT Infrastructure team.

Required Skills & Technologies

+ Demonstrated expertise in IT vendor management, including contract negotiation, performance evaluation, and relationship building.

+ Excellent communication and interpersonal skills for collaborating with cross-functional teams and external partners.

+ Strong analytical and problem-solving abilities, with experience in KPI tracking, data analysis, and process optimization.

+ Solid understanding of procurement, governance, and compliance standards in IT environments.

+ Proficiency in Microsoft Excel and Word for reporting and documentation.

Preferred Qualifications

+ Proven ability to juggle multiple priorities in a fast-paced, dynamic setting while maintaining high standards of accuracy and delivery.

+ Hands-on experience with IT infrastructure tools, procurement systems, or contract management platforms.

+ Familiarity with Smartsheet and Google Workspace (G Suite) for collaborative project tracking.

+ Knowledge of ServiceNow for demand management and workflow automation.

+ Experience utilizing AI tools for document formulation, such as generating standardized templates for vendor communications and reports; or using AI-assisted drafting to create clear, concise emails, proposals, and documents that improve collaboration and reduce manual errors.

Why Join CHS?

+ Be part of a dynamic team in a Fortune 500 company, where you can help build and shape foundational IT practices.

+ Work with innovative leaders who encourage autonomy, creativity, and forward-thinking solutions.

+ Directly impact the modernization of IT infrastructure for a nationwide healthcare leader dedicated to patient care.

+ Thrive in a culture of continuous improvement, collaboration, and professional growth.

+ Enjoy remote-first flexibility with occasional travel for team-building and strategic alignment.

**Location:** Remote (Quarterly travel may be required)

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.