"Alerted.org

New York, NY, USA | Hourly | 28.50-29.00 per hour 28.50-29.00 | Full Time

| Yes

This is the perfect position for someone that is professional, detail oriented, and enjoys assisting others. This is not a remote or hybrid position.

Work hours: Monday-Friday 8:00am-5:00pm (1 Hr lunch)

Responsibilities:

+ Engage visitors, employees, and executives in a way that makes them feel warmly welcomed andassisted in a helpful and timely manner

+ Connect with Executives and Executives Assistants and support teams to proactively anticipateneeds, identify issues, and deliver creative solutions

+ Demonstrate confidence, professionalism, responsiveness, and exceptional customer service skills.

+ Act as a central point of contact, providing information and wayfinding for the campus, services, andactivities

+ Actively monitor and maintain the workspaces, lobby, and meeting areas, to ensure an environmentthat is safe, clean, organized, and reflects brand standards

+ Check all resource scheduler panels to ensure that they are in working order. If not, reach out to theappropriate team to resolve it.

+ Collaborate with all services within the facility and work with facilities management to ensure a safeand comfortable work environment

+ Create work orders for custodial, maintenance, safety, and security concerns through the appropriatechannels/systems

+ Implement and monitor standards of service to meet and exceed expectations

+ Work across teams to proactively communicate and prepare for meetings and events, to anticipateand address concerns, and to ensure operations without incident

+ Coordinate catering and other meeting requests.

+ Identify potential risks and escalate, as appropriate, to ensure no privacy breech, securityincident or disruption to the Client's operations occur

+ Perform ad hoc assignments and administrative support for seamless and timely delivery ofServices

Qualifications:

+ Minimum 1- 2 years of previous customer service, security, or hospitality-related experience

+ People Person: The best part of serving others is creating experiences for them that go beyondthe expected

+ Flexibility and positive attitude in managing shifting daily priorities

+ Excellent Communicator: Providing amazing experiences requires the ability to communicateprofessionally through the spoken and written word. Fluency in English required

+ Knows how to multi-task and prioritize while ensuring consistent and elevated guestexperiences and accuracy

+ Working knowledge of a range of information technology tools and platforms

+ Working knowledge of Microsoft Office suite (Teams, Excel, PowerPoint, Word, and Outlook)

+ Ability to perform minimal physical activity such as carrying small packages