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Description

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Health Unit Coordinator – Labor Delivery(Rex)

About Our Unit:

The UNC REX Labor and Delivery OR provides comprehensive care throughout labor, delivery, and postpartum recovery. We specialize in managing high-risk antepartum and postpartum patients in a state-of-the-art environment featuring:

+ 3-bay OB Emergency Department (OBED)

+ 20 labor rooms

+ 3 Operating Rooms (ORs)

+ 3 Post-Anesthesia Care Unit (PACU) bays

Our nurses work closely with physicians, Nursing Assistants, and Surgical Technologists to assist with Cesarean sections and other obstetric procedures.

UNC REX is proud to have a dedicated team of OB Hospitalists who provide rapid care and emergency assessments during pregnancy and labor. We also collaborate with private practice OB/GYNs and Certified Nurse Midwives (CNMs) to ensure the highest level of maternal care.

Position Summary:

The

Health Unit Coordinator (HUC)

plays a vital role in supporting the efficiency and effectiveness of the Labor Delivery. This role provides essential clerical and administrative support to the nursing staff and works closely with the care team to ensure smooth communication and operations within the unit.

Key Responsibilities:

+ Perform administrative and clerical duties in accordance with UNC Health policies and procedures

+ Support nursing staff with coordination of patient flow and communication

+ Answer phones, manage medical records, and assist with documentation

+ Serve as a key liaison between nursing staff, physicians, patients, and families

Qualifications & Requirements:

+ Previous experience in a healthcare or clerical role preferred

+ Strong organizational and communication skills

+ Ability to work independently and in a fast-paced environment

Summary:

Provides clerical and administrative support to the nursing staff of an inpatient medical unit. Work is performed in accordance with UNC Healthcare policies and procedures under the direction of a nurse manager

Responsibilities:

1. Ensures that services outlined on orders are communicated in a timely manner to appropriate staff in the work unit and throughout the hospital in accordance with UNCHCS policies. Follows up in accordance with established procedure. Transcribes physician orders based on priority and order type. Ensures that physician orders are accurately conveyed to the servicing departments in a timely manner. Reviews orders for logic, clarity, and completeness to ensure that orders are consistent with established procedures and policy. Brings inconsistencies to the attention of clinical practitioners. Coordinates return appointments for patients. Uses multiple hospital support tools, including transportation-tracking system, pager system, Intranet. Sends and receives items via tube system. Uses clinical software and support materials such as armbands, signs, labels, MAR, Kardex, and printed requisitions.

2. Maintains patient chart in complete and accurate universal chart order, files in appropriate sections, and ensures all forms contain appropriate patient identification. Processes charts appropriately for admission, transfer, diagnostic/operative procedures, discharge, and death.

3. Orders office or patient care supplies within budget constraints and maintains inventories of unit supplies and equipment. Maintains unit communications equipment including printer, mobile laptop computers, and fax. Conducts unit audits, safety checks, and routine maintenance of office equipment. Functions as a clerical resource in the nursing unit and is thus knowledgeable about hospital policies and procedures. Ensures that the nursing unit is clean and orderly. Performs other general office support duties as required.

4. Supports the healthcare team with information and administrative support. Answers and directs telephone calls from visitors, staff, and patients. Answers patients' call system. Relays messages for patients, families, physicians, nurses, and other staff from multiple departments. Maintains confidentiality of all patient information. Creates and maintains electronic documents in MS Office

Other Information

Other information:

Education Requirements:

• High School diploma or GED

Licensure/Certification Requirements:

• No licensure or certification required.

Professional Experience Requirements:

• One (1) year of clerical or customer service experience preferred.

Knowledge/Skills/and Abilities Requirements:

Job Details

Legal Employer: NCHEALTH

Entity: UNC REX Healthcare

Organization Unit: Rex Labor Delivery Operatng Rm

Work Type: Full Time

Standard Hours Per Week: 36.00

Salary Range: $17.43 - $24.05 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Raleigh

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.