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Business Services Analyst, Sr.

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Business Services Analyst, Sr.

Salary

$63,515.92 - $98,439.12 Annually

Location

Durham, NC

Job Type

Full time with benefits

Remote Employment

Flexible/Hybrid

Job Number

25-05661

Department

Environmental & Street Services

Opening Date

10/17/2025

Closing Date

11/7/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Position Description

Work, Serve, Thrive. With the City of Durham

Advance in your career while making a real difference in the community you serve.

Hiring Range: $ 63,515.92 - $84,000

Hours/Schedule/Shift: 8:00am - 5:00pm

The Sr. Business Services Analyst is devoted to providing advanced-journey level management analysis and oversight; departmental budget and personnel management; program administration and oversight; risk management; and data analysis services. Incumbents serve as a senior level performing most activities within a function, performing complex analysis and/or program administration. Decision-making includes selecting the method to address a problem or issue subject to the constraints established by management objectives and direction.

May serve as lead workers, assigning work and monitoring work completion.

Duties/Responsibilities

+ Develops and administers significant, complex or politically sensitive programs including evaluating program performance; performs quality control; develops performance measures; recommends improvements; assists with strategic planning; and ensures compliance with applicable regulations, policies, and procedures.

+ Prepares, maintains, reviews, and/or processes reports, business plans, contracts, agreements, leases, claims, forms, applications, promotional materials, and other documents; updates and maintains databases, online systems, and webpages; researches updates, compiles, analyzes, and/or reviews information; produces findings and develops recommendations; reviews and approves work for accuracy and completeness and makes adjustments as needed.

+ Collaborates with, and serves as a liaison to, City management and departments, vendors, and/or external agencies and acts a representative of the City; attends meetings to provide consultation and professional assistance and negotiate resolution of issues; develops and initiates plans for public outreach; conducts site visits and/or investigations, as assigned; develops and delivers training, as assigned; and promotes programs and other department operations.

+ Develops, prepares and administers programs budgets including monitoring expenditures, researching and analyzing financial and related data, preparing cost estimates, and making budget and procurement recommendations; acts as the function’s budget manager.

+ Manages the administrative areas including budget, accounting, procurement, and personnel under the guidance of function/program/division manager; develops and provides recommendations for contracts, policies, procedures, RFPs, and other documents/areas/materials; implements approved adjustments; develops and reviews reporting and processes; provides professional support and may serve on the management team; and may approve financial payments, transactions, and reporting.

+ Performs other duties of a similar nature and level as assigned.

Minimum Qualifications & Experience

+ Bachelor’s degree in Business Administration, Accounting, Finance, or Public Administration.

+ Four years of relevant experience in Financial Analysis, Accounting, or Strategic Finance.

+ A valid North Carolina Class C Driver’s License with a satisfactory driving record within 60 days of hire.

Benefits – General Full-Time Employees

+ 12-13 paid holidays per year

+ 13 standard work days of vacation per year

+ 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement

+ 2 weeks paid military leave per year

+ Medical, dental, vision, and supplemental life insurance plans

+ State and City retirement plans

+ Short and long term disability plans

+ Paid temporary disability leave for specified conditions

+ City contribution of 13.6% into the N.C. State Retirement System

+ Paid funeral leave

+ Employee Assistance Program - personal and family counseling

+ Paid life insurance equal to annual salary

+ 48 hours for volunteer work each year*

+ 4 hours parental leave each year

+ Workman's Compensation Insurance

+ 457 Deferred Compensation Plans

Benefits - Part-Time (1,000 hours or more per year)

+ 401(k) retirement plan (5.0% of salary)

+ State retirement plan

Benefits Part-Time (Average 30 hours per week over 12 month period)

+ 401(k) retirement plan (5.0% of salary)

+ State retirement plan effective first day of the month following date of hire

+ Health insurance effective first day of the month following date of hire

+ Dental and life insurance, after one year of service

+ Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service

01

Where did you first hear about this opportunity?

+ City of Durham Website

+ Walk in

+ Job fair

+ Employee referral

+ Professional organization ***Please list the organization in "other" box below***

+ Internet posting ***Please list the specific web site in the "other" box below***

+ Craig's List

+ Facebook

+ LinkedIn

+ GlassDoor

+ governmentjobs.com

+ Monster.com

+ Indeed.com

+ Employment Security Commission

+ Magazine/Newspaper

+ Other

02

If you listed "other" above please give specific web site, organization, or publication.

03

Please select your highest level of COMPLETED education.

+ Less than a High School Diploma or Equivalent (GED, HiSET, TASC)

+ High School Diploma or Equivalent (GED, HiSET, TASC)

+ Associates Degree

+ Bachelor's Degree

+ Master's Degree

+ Doctoral Degree (PhD, Juris Doctorate)

04

Is your degree in Business Administration, Accounting, Finance, or Public Administration?

+ Yes

+ No

+ I do not have a degree

05

How many years of of relevant Financial Analysis, Accounting, or Strategic Finance experience do you have?

+ No related experience

+ Less than 1 year of related experience

+ 1 year but less than 2 years of related experience

+ 2 years but less than 4 years of related experience

+ 4 or more years of related experience

06

Do you have experience working with complex financial models or preparing financial reports?

+ Yes

+ No

07

Do you have experience preparing ad hoc financial analysis with a short turnaround timeframe?

+ Yes

+ No

Required Question