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Director, Commercial Operations - REMOTE
- Danaher Corporation (Boston, MA)
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Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At SCIEX, one of Danaher’s (https://danaher.com/our-businesses) 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
As part of SCIEX, you will help to influence life changing research and outcomes, while accelerating your potential. For more than 50 years, we have been empowering our customers to solve the most impactful analytical challenges in quantitation and characterization through ground-breaking innovation and outstanding reliability and support. You will be part of a winning team, enabled by DBS, that is passionate about helping life science experts around the world get to answers they can trust.
Learn about the Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible.
The Director of Commercial Operations is responsible for playing a strategic and enabling role across Sales, Customer Service, Finance, and Marketing teams. This position ensures operational alignment, process efficiency, and data-driven support to help regional teams meet commercial goals. The role requires strong cross-functional collaboration and a focus on scalable solutions that enhance performance and customer experience.
This position reports to the VP Sales and Customer Service, General Manager and is part of the Americas Commercial Dept and will be fully REMOTE.
In this role, you will have the opportunity to:
+ Apply knowledge of key business drivers and partners across the Commercial organization to Identify and solve complex, operational and organizational problems, implement automations, and develop process improvements that drive commercial effectiveness
+ Influence leaders to take action based on data driven decisions, oversee regional performance tracking, reporting, and forecasting to support strategic decision-making across commercial functions
+ Develop and prioritize plans for Commercial functions, lead CRM and other commercial tool optimization within region to improve automation, reduction of Muda (waste), data quality, usability, and adoption of standard work
+ Oversee Sales Operations teams to streamline workflows, improve Customer Experience through the entire OTC cycle, enable Sales, and steer cross-functional initiatives that enhance operational efficiency
+ Collaborate with corporate functions (e.g., IT, Finance, Global Commercial Operations) to align regional needs with enterprise systems and global strategies.
The essential requirements of the job include:
+ Bachelor’s degree in Business, Operations, related field with 5+ years of experience in commercial operations, sales support, or business process improvement OR 10+ years of experience in commercial operations, sales support, or business process improvement
+ Demonstrated analytical skills and experience with CRM and BI tools (e.g., Salesforce, Power BI)
+ Proven ability to lead cross-functional projects and drive operational change
+ Proven knowledge & experience with automation tools and scalable process design
+ Knowledge of revenue recognition principles, performance metrics, and commercial planning
Travel Requirements:
+ This position requires up to 50% flying and/or driving travel, which includes overnight stays. Travel will primarily be domestic but may occasionally be international.
It would be a plus if you also possess previous experience in:
+ MBA preferred
+ Project or Program Management
+ Oracle ERP Order-to-Cash Processes
SCIEX, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info (https://leplb1040.upoint.alight.com/ah-angular-afirst-web/#/web/danaher/cp/preauth-home) .
At SCIEX we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for SCIEX can provide.
The annual salary range for this role is $160,000.00-$180,000.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
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Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com .
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
The U.S. EEO posters are available here (http://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or [email protected] .
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