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Are you interested in an Internship opportunity with Philips? We welcome individuals who are currently pursuing an undergraduate (BS) and/or graduate (MS) degree to participate in 3 month paid intern opportunities at our site in Nashville. Through this role you will gain meaningful, hands-on experience working for a HealthTech company.

+ Help manage customer communications and provide proactive outreach to ensure customer satisfaction.

+ Support the coordination and execution of customer meetings, both virtually and on-site.

+ Prepare and deliver key performance indicators (KPIs) reports on customer health, retention, and product adoption.

+ Support the Senior Customer Success Leader in the development of customer success strategies and best practices.

+ Assist in maintaining and updating customer success tools, platforms, and databases (e.g., CRM, CS platform).

+ Collaborate on special projects related to customer success initiatives such as customer health reviews, churn prevention, and post-resolution root-cause analysis.

You're the right fit if:

+ Currently pursuing or recently completed a degree in Healthcare Management, Business Administration, Information Technology, or a related field.

+ Strong interest in health tech, customer success, and healthcare operations.

+ Excellent communication skills, both written and verbal.

+ Familiarity with CRM systems (e.g., Salesforce) and customer success platforms is a plus.

+ Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

+ You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This role is in an office.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

+ Learn more about our business.

+ Discover our rich and exciting history.

+ Learn more about our purpose.

+ Learn more about our culture.

Philips Transparency Details

The hourly pay range for this position is

_Bachelor Level: $21 – 24 an hour, Masters Level_ $33.00 to $46.00, plus overtime eligible. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran