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About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You’ll Contribute:

Provide technical and operational support for live productions, media recording, and audiovisual operations in a secure federal broadcast and conferencing environment. Ensure the flawless execution of mission-critical events, manages AV systems, and delivers high-quality service to internal and external stakeholders. Ensure system readiness and compliance with operational and security requirements.

What You’ll Do:

+ Set up and operate AV and broadcast equipment for live, recorded, virtual, and hybrid productions (cameras, microphones, a/v consoles, lighting, teleprompters, displays).

+ Integrate virtual meeting platforms (Zoom, Teams, WebEx, VTC) into broadcast workflows.

+ Monitor and adjust live audio/video signals for quality, redundancy, and security.

+ Configure, maintain, and troubleshoot A/V and broadcast systems, as well as document configurations and recovery procedures.

+ Record and archive media, ensuring compliance with retention standards.

+ Provide technical guidance and mentorship to junior operators and lead large-scale productions as applicable.

+ Adhere to and help refine operating procedures and support equipment modernization.

+ Deliver excellent customer service and prepare reports and briefings as required.

+ Respond to surge requirements, including evenings, weekends, and holidays.

Work Schedule & Requirements

+ M onday–Friday, flexible shifts (7:00 AM–7:00 PM)

+ On-call coverage for evenings, weekends, holidays

+ Fully on-site at a secure federal facility in the Washington D.C. area.

What You’ll Bring:

Education & Certifications:

High School Diploma or Equivalent

Required Skills/Qualifications:

+ Must have a minimum of active interim security clearance and ability to obtain/maintain active TS/SCI clearance.

+ Minimum of five (5) years of progressive, hands-on experience in audiovisual operations, broadcast production, or technical event support.

+ 2+ years with broadcast-quality AV systems setup and operation (audio, video, lighting, teleprompter, live switching, graphics).

+ Expertise in operating and configuring professional AV equipment and virtual/hybrid meeting platforms.

+ Strong troubleshooting skills and ability to perform under pressure.

+ Excellent communication skills with proven ability to manage tasks and direction in high-profile environments.

Preferred Skills/Qualifications:

+ Government or large-scale broadcast experience.

+ Relevant technical certifications preferred (CTS, Dante, Ross XPression, Crestron/AMX).

+ Knowledge of industry standards (SMPTE, AES, ITU) and secure AV operations.

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

+ Multiple medical plan options to suit your family’s needs

+ Dental (including orthodontic coverage) and vision plans

+ Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)

+ Healthcare and Dependent Care Flexible Spending Accounts (FSA)

+ 401k with Employer Match

+ Paid Time Off and Paid Holidays

+ Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services

+ Commuter Benefits

+ And much more

To learn more about becoming part of the Diversified team, visit us at our career site (https://onediversified.com/careers/careers-at-diversified) or email us at [email protected].

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact [email protected] so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Job Details

Job Family Customer and Product Support

Job Function Client Support

Pay Type Hourly

Hiring Min Rate 21.22 USD

Hiring Max Rate 42.21 USD