• Desktop Support Analyst

    Robert Half Technology (Plainsboro, NJ)


    Description We are looking for a skilled Desktop Support Analyst to join our team in Plainsboro, New Jersey. This Contract to permanent position offers an exciting opportunity to work within the healthcare industry, providing technical expertise and support to ensure smooth operational workflows. The ideal candidate will thrive in a collaborative environment and demonstrate proficiency in desktop support, networking basics, and documentation practices.

    Responsibilities:

    • Provide comprehensive desktop support, including troubleshooting hardware and software issues on Windows workstations.

    • Manage Active Directory tasks, such as user account creation and updates.

    • Perform basic networking duties, including cabling and maintaining networking closets.

    • Document technical processes and resolutions effectively for future reference.

    • Utilize ticketing systems to track and resolve issues, ensuring timely communication with team members and users.

    • Collaborate with a large team to maintain seamless operations and share technical knowledge.

    • Conduct desktop imaging and deployment to ensure systems are configured correctly.

    • Travel to ambulatory sites as needed, with mileage reimbursement provided.

    • Maintain clear and precise communication, both written and oral, to support users and team initiatives.

    • Assist with healthcare-related technical requirements and adapt solutions to meet industry-specific needs. Requirements • At least 2 years of experience in desktop support or a related field.

    • Proficiency in PC workstation setup and maintenance.

    • Strong knowledge of Active Directory and Windows 10 operating systems.

    • Experience with desktop imaging and deployment processes.

    • Basic understanding of networking concepts, including cabling and infrastructure.

    • Excellent written and verbal communication skills, with the ability to document processes clearly.

    • Ability to work effectively in a team-oriented environment.

    • Experience in healthcare, banking, or finance industries is a plus. Technology Doesn't Change the World, People Do.®

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .