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Description We are looking for a detail-oriented Partner Support Coordinator II to join our team on a contract basis. In this role, you will oversee the entire lifecycle of partner orders, ensuring seamless coordination between sales teams, internal departments, and authorized selling partners. This position is based in Pennsylvania and requires exceptional organizational skills, customer service expertise, and the ability to thrive in a fast-paced environment.

Responsibilities:

• Manage orders placed by contracted selling partners, ensuring they are accurately entered and processed.

• Monitor the progress of orders from initiation to completion while maintaining clear communication with all stakeholders.

• Act as the primary liaison between internal teams and authorized selling partners to address inquiries and resolve issues.

• Provide outstanding customer service to partners and internal teams by responding promptly and professionally to requests.

• Perform high-volume data entry tasks with precision and attention to detail.

• Ensure compliance with established procedures and policies while handling partner transactions.

• Collaborate with sales teams to ensure timely and accurate input of orders into the system.

• Utilize effective communication skills to coordinate activities and ensure alignment across multiple departments.

• Adapt to flexible working hours to meet the needs of the business and partners.

• Support office functions and administrative tasks as required to maintain operational efficiency. Requirements • Proven experience in customer service with excellent interpersonal skills.

• Strong communication abilities to manage interactions with partners and internal teams.

• Demonstrated proficiency in data entry and handling large volumes of information accurately.

• Ability to multitask effectively while maintaining a high level of attention to detail.

• Self-motivated and capable of working independently in a dynamic environment.

• Preferred experience in telecom or a related industry, though not mandatory.

• Team-oriented mindset with the ability to collaborate across departments.

• Flexibility in working hours to accommodate business and partner needs.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .