• Interim Resources and Referral Manager

    Robert Half Office Team (Los Angeles, CA)


    Description

    Interim Resources and Referral Manager – Child Care Initiative Project (CCIP)

    Summary:

    Serving as the Interim Manager for the Child Care Initiative Project (CCIP) within the Resources and Referral (R& R) Department, overseeing programs that strengthen child care provider networks and expand access to quality early childhood education in Los Angeles County. This role provides leadership and operational oversight to staff supporting family child care providers, ensuring compliance with state and agency regulations while driving program excellence and community impact.

    Key Responsibilities:

    + Oversee daily operations of the Resources and Referral (R& R) and CCIP teams, ensuring goals, deliverables, and contractual obligations are met.

    + Supervise, mentor, and evaluate R& R Specialists and program staff, fostering a collaborative and high-performing team environment.

    + Monitor program performance, analyze data trends, and prepare accurate reports for internal management and funding partners.

    + Coordinate provider recruitment, training, and outreach activities to expand the supply and quality of licensed family child care providers.

    + Ensure compliance with California Department of Social Services (CDSS) guidelines, funding terms, and Crystal Stairs’ internal policies.

    + Collaborate with local partners, community agencies, and stakeholders to enhance child care resources and referral services.

    + Oversee data integrity in systems such as KinderTrack and R& R Database; ensure accurate documentation and timely updates.

    + Support program audits, quality improvement efforts, and professional development initiatives for both staff and child care providers.

    + Serve as a liaison between senior leadership and R& R staff to communicate priorities, updates, and program objectives.

    Requirements

    Preferred Qualifications:

    + 2–3 years of supervisory or case management experience, ideally within a nonprofit or social services setting.

    + Strong leadership, communication, and problem-solving skills with a commitment to family-centered and equity-driven service delivery.

    + Knowledge of early childhood education systems, child care licensing, and community resource coordination preferred.

    TalentMatch®

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