• Physician Office Liaison

    Robert Half Office Team (New Haven, CT)


    Description

    Robert Half is seeking a detail-oriented and customer-focused Patient Registration Specialist to join our healthcare client’s team. If you have strong organizational skills, thrive in a fast-paced environment, and enjoy providing top-notch customer service, we want to hear from you!

    Key Responsibilities:

    + Front Desk Coordination: Serve as the first point of contact for patients, ensuring smooth front desk operations.

    + Phone Support: Answer phone inquiries professionally, directing calls appropriately while maintaining proper records.

    + Patient Check-in/Check-out: Facilitate seamless patient intake and discharge processes, verifying necessary documentation.

    + Appointment Scheduling: Efficiently manage appointment calendars, ensuring timely scheduling and rescheduling when necessary.

    + Patient Care: Promote a welcoming and supportive experience for patients, addressing questions and concerns empathetically.

    + Customer Service: Deliver exemplary service by promptly addressing patient inquiries and maintaining a positive demeanor.

    Qualifications and Skills:

    + Previous experience in a healthcare or administrative setting is strongly preferred.

    + Exceptional organizational and multitasking abilities.

    + Strong communication and interpersonal skills to ensure patient satisfaction.

    + Familiarity with patient management systems is a plus.

    + High level of professionalism and the ability to maintain confidentiality.

    + Availability for flexible hours depending on clinic operations.

     

    Requirements • Minimum of three years of experience in a medical or healthcare setting.

     

    • Proficiency in medical terminology and familiarity with patient registration processes.

    • Strong communication skills with the ability to manage multiple priorities effectively.

    • Experience with computer-based information systems, including Epic software.

    • Demonstrated ability to compile and organize medical records and documentation.

    • Knowledge of oncology, radiology, and surgical terminology preferred.

    • Associates degree in a relevant field is preferred.

    • Ability to work collaboratively with a multidisciplinary team in a fast-paced environment. TalentMatch®

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .