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TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life.

With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock ‘n’ roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT’s 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics

Position Purpose

The purpose of the **Senior Benefits Manager, North America** is to ensure that employees in United States and Canada receive accurate, complaint, and well-managed access to their benefits. The Sr. Benefits Manager, North America is responsible for coordinating the administration of all benefit programs, including medical, dental, vision, life insurance, short and long-term disability or any qualified leave, and retirement plans. This position is instrumental in ensuring that employees are rewarded competitively, supported, motivated, and engaged, contributing to the organization's overall success.

Essential Responsibilities / Accountabilities

+ Develop, implement and monitor Benefits strategies, systems, initiatives aligned with the overall business strategy in support US and Canada plans.

+ Oversee day to day all Benefits administration procedures in the organization in following areas: Benefit Enrollment, Benefits Compliance, Benefits Billing, Benefit files integration, Open Enrollment Planning, Leave of Absence management, Retirement Savings Account management, Benefits engagement along with problem solving, conflict management, change management; etc.

+ Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.

+ Participates in new-hire orientation related to benefits and supports new hire enrollment and processes life events changes.

+ Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries.

+ Processes and administers all leave-of-absence requests and disability paperwork: medical, disability and FMLA, etc.

+ Supports employees and managers through the leave of absence process ensuring adherence to policies and laws while also supporting the continuous functioning of business needs.

+ Perform other related duties as requested and special projects as assigned.

+ Lead regular communication with Benefits vendors, employees, HR Consulting anddecide improvement and support needed.

+ Act as liaison for employees between vendors, People Business Partners and People Operations team.

+ Review Benefits contracts and policies annually to ensure updated and accurate

+ Collaborate with the People team to provide adequate benefits training for employees understanding of the benefit programs

+ Collaborate with People team to support existing and to develop new processes.

+ Collaborate with People team to ensure benefits readiness for M&A projects

+ Support current and future business needs.

+ Collaboration with internal and External Audit teams. Reporting & Analytics.

+ Develop Benefits communication

To perform this position successfully, each essential responsibility/accountability must be fulfilled satisfactorily. Reasonable accommodation may be made to enable an individual with disabilities to perform the responsibilities and accountabilities outlined above.

Other duties may be assigned to meet business needs.

Minimum Qualifications

To perform the essential responsibilities, individuals must have the following level of education and experience, or equivalent combination. Additionally, the following certifications, knowledge, skills, or physical requirements are necessary for the position.

+ Experience: 5+ years of progressive Benefits administration experience.

+ Education: High School Diploma/ G.E.D., plus Bachelor’s degree in HR, Business, or related field strongly preferred or equivalent work experience (5+ years);.

+ Deep knowledge of benefits administration, including health plans, retirement savings, leave management, and compliance.

+ Experience with HRIS systems and benefits file integration., ADP WFM Preferred.

+ Strong communication and vendor management skills.

+ Familiarity with U.S. and Canadian benefits regulations.

+ Ability to lead open enrollment, manage audits, and support in future M&A activities

TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.