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Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure CXP team’s mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and reliability. Our culture of growth mindset and empowerment are central to who we are and how we work.

We are customer-obsessed problem-solvers. We orchestrate deep engagements in areas like change management, incident management, support, and enablement. We analyze and amplify those customer voices, both within our own team, and across the Cloud + AI team, bringing the customer connection to the Quality vision for Azure. We innovate ways to scale what we learn across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Azure Reliability team is a multidisciplinary engineering organization part of CXP dedicated to making, “Azure the safest and most reliable Cloud”.

We are the Azure Reliability team; a multidisciplinary engineering organization committed to making Azure the world’s safest and most reliable cloud. For Azure’s most critical services and products, we apply a Site Reliability Engineering (SRE) approach. Our software engineers work closely with product teams to enhance availability, reliability, observability, and operability across our planet-scale systems.

We prioritize long-term platform improvements through engineering over repetitive manual tasks while having data-driven approach to make investment decisions. Increasingly, we leverage AI to amplify our ability to scale reliability across Azure. Our teams contribute to product architecture, share knowledge and code, and focus on building reusable solutions that benefit multiple teams and services.

As the SRE discipline evolves, we continuously learn from industry peers and contribute to its advancement by innovating within our group and sharing our insights publicly. Our team brings diverse professional backgrounds, both traditional and non-traditional, and we’re committed to growing diversity. We believe that an inclusive environment where everyone feels safe to contribute leads to better teams, better products, and a better workplace. We’re not looking for people who know it all; we’re looking for those eager to learn it all. If you thrive on collaboration, embrace challenges, and see mistakes as opportunities to grow, we’d love to meet you.

Every day, our customers stake their business and reputation on our cloud. You can help #AzCXP provide our customers with the world-class cloud services they need to succeed.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

+ Partner across multiple product groups to apply subject-matter expertise in distributed systems design practices, interactions between cloud technology layers and components, basic dependencies at scale, and the code that defines infrastructures.

+ Lead by example and mentor others to produce extensible and maintainable code used across products and various program workstreams.

+ Develop and evangelize data and insights, best practices, and standards that can be applied to improve system, platform, and/or product development and operations across the business.

+ Drive continuous improvements in the architecture, code, features, operations and comprehensive user scenarios of products by leveraging end-to-end technical expertise.

+ Make improvements to the product fundamentals and architecture, share knowledge and code, always looking for ways to make what we build useful to multiple teams and products.

+ Demonstrate end-to-end expertise in distributed systems design, interactions between cloud technology layers.

+ Provide technical leadership in change management ensuring deployments or changes shipped by Azure Services to production are safe and follow safe deployment practices.

+ Provides deep business and technical expertise to identifycaused of incidents and helpAzure services with insights to make investments and improvement decisions in change safety posture.

Qualifications

Required Requirments:

+ Bachelor's Degree in Computer Science, or related technical discipline AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

+ OR equivalent experience.

+ 4+ years of experience in data science, analytics, or machine learning

+ 4+ years of experience in developing solutions with Microsoft Power Platform (Power BI, Fabric, Power Automate & M365 Dataverse).

Other Requirments:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

+ Proven ability to design and evaluate machine learning models for business impact, apply advanced statistical techniques, and communicate insights effectively, combined with hands-on proficiency in SQL, Python, and R.

+ Experience in developing data pipelines and reporting (Power BI, Power Automate, Synapse etc.) and/or working with ML models to analyze complex datasets using statistical techniques and providing actionable insights.

+ 7+ years of experience managing cross-functional and/or cross-team projects.

+ Excellent written and verbal technical communication skills and demonstrated ability to drive cross-team improvements

+ Creative problem-solving & analytical skills to drive keen insights and identification of opportunities combined with a “sense of urgency” to develop solutions.

+ Understanding and knowledge about big data and writing queries with Kusto/KQL.

+ Technical knowledge of Azure, storage, file systems, networking

+ Deploying solutions in Azure Services & Managing Azure Subscription

Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until October 24, 2025.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .