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ENTRY LEVEL EXPERIENCE

Job Description

Processing medical records and pulling patient charts. Requests are sent out based on the type of request (continuity and attorney) and urgency. Specialists receive 40-50 phone calls a day as well as fax, email, and walk-ins for medical record requests. These requests can be from patients, attorneys, disability claims, etc. For patients, any request 9 pages or under they will physically pull the records but anything over that, will be faxed or sent electronically. For any attorney requests, they will send to the distribution center to be double-checked, and then the center will send the records out.

• Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.

• Date stamps all requests and highlights pertinent data to facilitate processing.

• Validates requests and authorizations for release of medical information according to established procedures.

• Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.

• Maintain equipment in excellent operating condition (inside and out).

• Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.

• May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.

Skills

medical record, administrative support, healthcare customer service, medical records management, Data entry, Medical terminology, Emr, Electronic medical record, Health care, customer service skills, Medical records software, Epic

Qualifications:

+ High School Diploma (GED) required

+ Customer service experience is a must

+ Must have strong computer experience -- general working knowledge of Microsoft Word and Excel required

+ Excellent organizational skills a must

+ Must be able to type 50 wpm

+ Must be able to use fax, copier, scanning machine

+ Must be willing to learn new equipment and processes quickly.

+ This role has a physical aspect to it. A lot of walking around and pulling/grabbing boxes that contain medical records.

Medical testing will be required. This position is in a hospital setting!

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Evanston,WY.

Application Deadline

This position is anticipated to close on Oct 25, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.