• Intern, Human Resources

    American Bankers Association (Washington, DC)


    Want to work for a great Organization?

     

    The American Bankers Association is the banking industry's champion. Joining ABA makes you part of a team that: • has Extraordinary People - ABA experts are the "go to" sources for bankers, policy makers and the media for credible information and insights for the banking industry. • has Unmatched Scope and Scale - ABA's unparalleled information and services keep members current, knowledgeable and prepared. • is Impact-Driven - ABA has a proven record of bringing about positive change for our members and the industry. We take action and achieve results. Plus competitive pay, an outstanding benefits package, a convenient DC location, a professional collegial work environment and an opportunity to work on issues of national significance equals a winning combination!

     

    Click Here to review ABA's holistic approach to Benefits and Total Rewards. (https://www.aba.com/about-us/work-at-aba/benefits)

     

    **Employer of Choice:** ABA is recognized with a _2025_ _Great Company Culture Award_ and _2025 Great Place to Work_ designation!

    Job Description:

    Reports To:

    Vice President, Learning & Development

    Position Overview

    This internship offers a short-term, hands-on learning experience for undergraduate students interested in exploring Human Resources, with a particular focus on Learning & Development. Ideal candidates are curious, organized, and eager to learn about project management, instructional design, and how HR teams work together to drive strategic initiatives.

    Key Responsibilities

    1. HR Dashboard Development

    + Collaborate with HR teams to build a high-level dashboard in Monday.com, consolidating data across functions.

    + Support teams in adopting and optimizing Monday.com for their workflows, especially those new to the platform.

    + Ensure dashboard visibility and usability for the Chief Human Resources Officer (CHRO) and broader HR leadership.

    2. SLA Documentation Support

    + Assist in gathering information and documenting processes to support the development of Service Level Agreements (SLAs) within the Learning & Development group.

    3. Learning Content Audit

    + Review and update job aids

    + Complete an audit of courses within the Learning Management System (LMS) and provide recommendations for action to be taken based on review (i.e., revise course, delist course due to low enrollment, etc.)

    4. General HR Support

    + Contribute to various administrative and project-based tasks that support HR initiatives and team goals.

    Requirements/Qualifications

    + Rising **sophomore, junior, or senior** pursuing a bachelor’s degree in human resources, Business Administration, or related field.

    + Strong attention to detail and organizational skills.

    + Proficiency in Microsoft Office or Google Workspace; familiarity with Monday.com is a plus.

    + Excellent written and verbal communication skills.

    + Ability to manage multiple tasks and collaborate effectively across teams.

     

    Required to work at the corporate office a minimum of two days per week.

    Learning Outcomes

    + Gain hands-on experience in instructional design and course auditing within a corporate LMS.

    + Learn how SLAs are developed, documented, and maintained across HR functions.

    + Develop practical skills in project coordination and dashboard creation using Monday.com.

    + Build influence and collaboration skills by supporting teams in adopting new tools and improving workflows.

    + Understand how HR teams work together to enhance efficiency, transparency, and service delivery.

    Salary Band Range:

    $15.00 - $37.50 - $60.00

     

    American Bankers Association (ABA) is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, age, sex, marital status, gender identity, sexual orientation, disability, protected Veteran status, personal appearance, political affiliation, family responsibilities, or any other characteristic protected by applicable law.

     

    The American Bankers Association is the voice of America’s banks—the small, midsize, regional and large banks that together employ more than 2 million women and men and help drive America's economy.

     

    Please join us and become a part of a rapidly transforming industry that drives growth and innovation at home and around the world.