"Alerted.org

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

**Location:** West Hills, CA

How will you make an impact?

Your HLA expertise will give you an opportunity to provide differentiated support to the transplant community around the world.

The Technical Application Specialist will develop in-depth and detailed technical knowledge and skills in order to provide support to customers, channel partners, and sales teams in resolving product performance problems. This includes laboratory investigation, data analysis and interpretation.

The duties and responsibilities include, but are not limited to the following:

+ Provide technical support through analysis of customer data and provide meaningful interpretations to customers.

+ Resolve customer product performance inquiries:

+ Analyze product performance conditions and replicate end-user laboratory conditions in order to identify and isolate factors causing product performance failures.

+ Independently conduct tests and/or experiments to validate proposed solutions.

+ Communicate recommendations to end-users.

+ Perform regular troubleshooting to maintain and show strength in technical skills and knowledge.

+ Prepare and present reports and formal presentations to management regarding activities and results as required.

+ Participating as an instructor for in-house and external workshops.

+ Maintain professional relationship with development teams for continuous self-training and provide teams with technical findings to supplement R&D’s continuous quality product improvement programs.

+ Travel as needed both Domestically or Internationally to support larger workshops or conferences.

How will you get here

+ A Bachelor of Science Degree in the Biological Sciences

+ Min 2+ years of HLA experience

+ Specific knowledge of basic immunology and molecular biology.

+ Practical bench experience in one or more of these areas strongly preferred:

+ HLA Typing by NGS, SBT, SSP, SSO

+ HLA Antibody Screening

+ Proficiency of Microsoft Office (Word, Excel, Powerpoint)

Knowledge, Skills, Abilities

+ Maintain confidentiality of critical laboratory data and business information. In addition, they will ensure that safe laboratory procedures and protocols are followed at all times especially in the application of universal precautions in handling of all blood and blood byproducts.

+ Exercise independent discretion and judgment in execution of their duties. Plan and coordinate oneself in a reliable and consistent manner.

+ Communicate efficiently, both orally and in writing with management, staff members and third parties (customers and vendors). Maintain high professional corporate image with third parties.

+ Laboratory setting working with human blood and/or tissue products. Regularly sit in front of monitor using PC for data input and/or analysis.

+ Extended phone discussions with customers and channel partners.

At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

Apply today! http://jobs.thermofisher.com

_Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status._

Compensation and Benefits

The salary range estimated for this position based in California is $66,000.00–$99,000.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

+ A choice of national medical and dental plans, and a national vision plan, including health incentive programs

+ Employee assistance and family support programs, including commuter benefits and tuition reimbursement

+ At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

+ Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

+ Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.