• Customer Service Vending Solutions

    AFC Industries (Saginaw, MI)


    Job Description

    AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products.

     

    We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency.

     

    We are A Company Culture Devoted to Innovation & Improvement

     

    AFC provides localized expertise to customers in particular industries and geographies. We don't have a traditional hierarchical management structure where everyone simply "reports up." Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization.

     

    Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style.

     

    Customer Service Vending Solutions

    Primary Responsibilities:

    + Receive all tooling into P21 for location. (Purchase orders, RMA's etc.).

    + Put away all tooling received into P21 in location. (PO Receiving Report).

    + Responsible for the whereabouts of all in stock tooling at location. All inventory should be assigned to a bin/location.

    + Set up and delete bin locations for all in stock tooling in location.

    + Perform all shipping functions. (Maintaining the quality and 100% accuracy of all outgoing shipments.)

    + Greet customers and ensure a great customer experience.

    + Maintain the Issues shelf daily and follow up weekly with outstanding issues that need resolution. (Nothing comes in w/out paperwork).

    + Assist in the speedy resolution of all shipping & receiving inquiries.

    + Crosstrain with the warehouse manager to ensure warehouse standards and workflow.

    + Collect / maintain inventory for regrind purposes as well as sending out any items that need to be ground.

    + Print incoming transfers for backorder items daily.

    + Perform weekly cycle counts on back up inventory.

    + Load vending machines as needed.

    Qualifications and Requirements:

    + H.S. Diploma

    Preferred Skills:

    + Microsoft Office: Outlook, Excel, Word

    + Basic computer skills

    + Organizational skills

    + Team Player

    + Exceptional written and verbal communication skills

    **Job Type:** Full-time

    Schedule:

    + 8-hour shift

    + Day shift

    + Monday to Friday, 7:30-4:30PM

    **Work Location:** In-person, Saginaw, MI

    **Hourly Pay:** $18.00-22.00

    Benefits:

    + 401(k)

    + 401(k) matching

    + Dental insurance

    + Flexible spending account

    + Health insurance

    + Life insurance

    + Paid time off

    + Vision insurance

     

    _We are an AA/EEO/Veterans/Disabled employer._

    \#AFC123