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At UPMC Harrisburg, our Telemetry Unit plays a critical role in safeguarding patient health across the hospital. This team is the vigilant eye behind the scenes, responsible for continuous cardiac monitoring on all units, excluding the Emergency Department and ICU. Their work is essential in detecting arrhythmias and identifying unsafe vital signs, enabling timely interventions that directly improve patient outcomes. This role demands precision, focus, and a deep sense of responsibility. Our team is a powerful blend of seasoned professionals and fresh talent, all united by a shared commitment to excellence and mutual support. We believe in the strength of collaboration and the value of lifting each other up to ensure every team member thrives. Thank you for taking the time to learn about the Telemetry Technician role. If you're passionate about making a real impact and being part of a team that values both skill and camaraderie, we'd love to welcome you aboard.

Responsibilities:

+ Instructs staff on nursing units to troubleshoot with minor problems (i.e., lead placement).Identifies own learning needs and sets personal education goals. Aware of quality improvement issues in the T.O.C. on the unit and contributes appropriately

+ Maintains effective inter- and intra-departmental communications, both written and oral. Interacts positively with patients, families, physicians, nursing staff and other disciplines. Identified as positive, approachable and is consistently respectful and team oriented. Identifies and communicates patient information to the next shift and ensures effective handoff. Promotes a positive image by not participating in gossip.

+ Maintains clean and safe environment by establishing routine schedules for cleaning the TOC area. Provides routine maintenance to the telemetry equipment and troubleshoots minor problems. Identifies problems and seeks resources to resolve problems within their control. Delivers correct telemetry reports to the appropriate nursing units. Files patient documents on the correct charts. Acquires and maintains supplies; stocks and organizes the T.O.C.

+ Display awareness of cultural diversity. Values patient's perception regarding care. Meets full range of customer needs. Actions demonstrate Hamot's vision 'to serve-Handles information in a confidential manner. Demonstrates Hamot's commitment to Service Excellence by understanding the needs of patients, their families, physicians and co-workers and doing what is required the first time, every time by being responsible, sensitive, accurate, timely, coordinated and thorough.

+ Interprets cardiac rhythm of patients on in- house telemetry. Identifies normal cardiac rhythms and recognizes basic arrhythmias. Reports changes outside stated parameters to the appropriate nursing unit immediately. Is alert and responsive to urgent and emergency situations acting within established guidelines; informs responsible persons in case of emergencies. Maintains and updates each patient monitor record in a consistent and timely manner. Provides safe patient care. Obtains accurate patient data. Reports patient findings timely with attention to detail. Responds appropriately to delegated duties.

+ High School graduate (or completion of G.E.D.)

+ Completion of Telemetry/Arrhythmia Course within 3 months of date of hire.

+ Ability to provide total concentration on a number of monitors over an extended period of time

+ Ability to interpret cardiac rhythm of patients on in house telemetry

+ Ability to respond to and communicate emergency situations

+ Excellent customer service skills

+ Basic computer skills

+ This position typically report to the Nursing DirectorLicensure, Certifications, and Clearances:Completion of telemetry/arrhythmia course within 3 months of date of hire

+ Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran