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Description

This position is incentive eligible.

Introduction

Last year alone, HCA Healthcare colleagues invested over 156,000 hours impacting our communities. As a(an) Director Quality with HCA Florida Osceola Hospital, you can be a manager in an organization that is devoted to giving!

Benefits

HCA Florida Osceola Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

Come join our team as a(an) Director Quality. We care for our communities and employees! HCA Hope Fund in fourteen years reached a historic milestone: $50 million in help to our colleagues in need. Last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

•​The Director of Quality promotes high quality, patient-centered care by collaborating and supporting aspects of the Quality Management/ Patient Safety Program(s) and Performance Improvement programs across complex organizations (multi-site campus, service lines). The Director ensures the facilitation and utilization of diverse strategies and communication for quality and performance improvement, supporting an integrated framework for monitoring, evaluating, and improving quality of care. The Director collaborates with facility leadership to drive care excellence and supports oversight of the hospital regulatory and accreditation program. ​

•Supports facility-wide standardization in targeted process improvement initiatives and evaluates success through pre-established criteria and measurement tools. Manages project flow and alignment to ensure milestones and key performance indicators are met within defined parameters.

•Implements policies, procedures, and objectives. Reviews and updates the Quality Improvement Plan regularly. Supports development, implementation, and review of goals, objectives, and priorities to ensure alignment with hospital strategic plans and compliance with federal, state, and local regulations and standards.

•Assists in the establishment of operational performance measurements and the monitoring of trends in key performance indicators to evaluate effectiveness, reliability, and efficiency.

•Supports and plays an active role in activities related to care excellence, disease specific care, risk management, patient safety, and other aspects of performance improvement across the facility.

•Performs regular analysis of facility quality and risk performance data and makes applicable recommendations for process, system, procedure, and operational changes to improve healthcare value and quality.

•Supports and plays an active role in activities concerning the achievement of continuous regulatory and survey readiness. Strategic and operational implementation of regulatory requirements, guidelines, and standards of federal, state, and local licensing agencies, accrediting and certifying organizations.

•Maintains Quality and PI software and reporting systems to meet internal and external reporting requirements and surveys. Assists with selection and installation of software applications.

•Coordinates with the medical staff office, when applicable, for processing and completeness of medical staff and advance practice professionals for appointment, reappointment, or privileges in accordance with Medical Staff Bylaws, Rules, and Regulations, and policies and procedures. Assists with focused and ongoing professional practice evaluation completeness, when applicable.

•Monitors completeness, accuracy, and validity of quality files on medical staff and advance practice professionals.

•Participates as an active member of peer review committees; analyzes cases and outcome data and collaborates with physicians to promote and improve practice and optimal patient outcomes.

•Maintains close working relationships/partnerships with all clinical and non-clinical hospital departments and the Medical Staff. Collaborates with Division and Corporate entities and external parties to ensure strategic quality and patient safety initiatives are fully executed at the facility level.

•Serves as a technical advisor, educator and internal consultant to all hospital management, staff, and physicians on the use of performance improvement tools and techniques, analytical techniques, and statistical applications.

•Provides orientation and ongoing education to staff regarding quality and patient safety initiatives; promotes competency, compliance, and performance improvement.

•Supports activities of the Quality Committee Board in collaboration with facility leadership.

What qualifications you will need:

+ (RN) Registered Nurse

+ Bachelors Degree, or Masters Degree

HCA Florida Osceola Hospital is a 404-bed tertiary care hospital. We are accredited by the Joint Commission and are a Level II Trauma Center. We are a teaching hospital in collaboration with UCF College of Medicine. Our hospital is conveniently and centrally located in the Heart of Kissimmee. We are only minutes from Orlando, St. Cloud, Celebration, and Poinciana. We are committed to enhancing the standard of healthcare by providing services including Emergency Care, Trauma Care, Pediatric ER, Heart & Vascular Institute, and Comprehensive Stroke Center. Other services include The Baby Suites Maternity Care, Neonatal Intensive Care Unit Level II, Women’s Services, Behavioral Health, Orthopedics & Spine, and a Graduate Medical Education Program. We expand our care to the community with our freestanding Emergency Department at Hunter’s Creek ER.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

Become a manager with an organization that invests in your career while giving to the community. We are seeking distinguished applicants for our Director Quality opening. Help HCA Healthcare create healthier tomorrows for patients and communities.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.