"Alerted.org

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

**Position Purpose:** The Business Process Consultant will be instrumental in shaping and developing communication plans to drive engagement and awareness for the organization's Telephony initiatives. The Business Process Consultant will also play a pivotal role in optimizing process documentation and workflows (i.e. - creating and maintaining) in regard to project management.

*Applicants for this job have the flexibility to work remote from home anywhere in the United States.

+ Writes and delivers communication to all levels of organization to ensure support, awareness and effectiveness of process improvement initiatives.

+ Facilitates the optimization of business unit performance by enhancing alignment of policy, process and technology and designing/implementing for future business needs as well.

+ Supports large scale, cross-functional initiatives that are intended to drive performance improvement, financial gains, customer satisfaction and improved compliance.

+ Provides policy guidance on assigned initiatives so that end-to-end processes are considered for maximizing effective implementation.

+ Performs detailed analysis of data, workflows, policies, procedures, organization of staff, skills and offer potential solutions in order to execute initiatives.

+ Supports the project work by utilizing project management software such as, but not limited to, Excel, PowerPoint, Visio, SharePoint, and Microsoft Project.

+ Assists other project leaders in specific areas as needed such as facilitation, analysis, process mapping, brain-storming, project management issues, etc.

+ Possesses and utilizes knowledge and experience leveraging IT solutions.

+ Provides other related support as needed to improve the performance of the business.

+ Assists business case development for those proposed initiatives to which are assigned to ensure adequate assessment of opportunities, risks and return on investment.

+ Performs other duties as assigned.

+ Complies with all policies and standards.

**Education/Experience:** Bachelor's Degree in a related field or equivalent experience required. Master's Degree in a related field preferred. 5+ years health care, insurance or related experience required. Demonstrated experience and skill in training, presenting and facilitating required.

Pay Range: $68,700.00 - $123,700.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act