• Patient Registration

    Robert Half Office Team (Rochester, MI)


    Description

    At Robert Half, we connect exceptional talent with employers across various industries. We are currently seeking a dependable and detail-oriented Patient Registration Specialist to assist with overnight operations for a healthcare client in [specific industry/organization type]. This position is crucial in ensuring smooth patient admission services during the 3rd shift, supporting patient care, and maintaining organizational excellence.

    Position Overview:

    As the Patient Registration Specialist, you will be the first point of contact for patients during evening and overnight hours. Your primary responsibility will be to manage the patient check-in process seamlessly, ensuring accurate data entry, insurance verification, and delivering excellent customer service in a compassionate manner.

    Responsibilities:

    + Welcome and register patients in a professional and courteous manner during overnight hours.

    + Collect patient demographic and insurance information and ensure accurate data entry into the system.

    + Verify insurance eligibility and manage authorizations as required.

    + Safeguard patient information and ensure compliance with HIPAA regulations.

    + Address patient inquiries and resolve issues, providing timely and empathetic assistance.

    + Handle financial responsibilities, including processing co-pays, payments, and issuing receipts.

    + Communicate and collaborate with healthcare staff to ensure a smooth patient experience, especially during shift changes.

    + Maintain and organize patient records and ensure all documentation is complete.

    + Troubleshoot registration-related issues to minimize delays in patient care.

    Shift Details:

    + 3rd shift hours

    + Must be available for evenings, overnights, and weekends as scheduled. (The specific shift schedule will be established upon hire.)

    Requirements

    + High school diploma or equivalent required; associate degree in healthcare administration or relevant field preferred.

    + 1+ years of experience in a healthcare, medical office, or patient registration environment preferred.

    + Ability to work independently during overnight hours while staying alert and professional.

    + Familiarity with medical terminology, health insurance processes, and electronic health record (EHR) or patient management systems preferred.

    + Strong customer service and communication skills, with a patient-first mindset.

    + High attention to detail and demonstrated organizational skills.

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .