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Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .

The Associate Director, Global Business Operations - Process Excellence position is a strategic role focused on driving operational excellence, process optimization, and alignment across Global Business Operations (GBO) Procurement, business partners, and key suppliers. Serving as a strategic advisor and internal consultant, this role leads the development and execution of process excellence strategies, performance frameworks, and change management initiatives that support Procurement, Finance, and enterprise priorities and deliver measurable value. The primary objective is to streamline ways of working and establish best practices that enhance Finance operations' suppliers and key outsourced and consulting third-party relationships. This role includes optimizing financial planning and analysis, spend management, and savings realization through close alignment between Procurement and Finance. This is role is focusing on global supplier solutions that are innovative, compliant, and cost-effective.

Major Responsibilities and Accountabilities:

+ Execute Procurement Service Provider governance initiatives, manage outsourced supplier relationships in partnership with the business while developing and applying metrics and Key Performance Indicators (KPIs), Overseeing contract management, and facilitating continuous improvement and innovation for key consulting, GBO outsourced, and Finance operational relationships.

+ Lead the design and implementation of process improvement initiatives and develops standardized operating procedures, reporting and dashboards.

Supplier Solutions Execution

+ Aligned with Procurement and business leadership, implement and manage supplier solutions that are innovative, compliant and cost effective. Key service areas include:

+ Corporate Card Programs (in alignment with Finance and the BMS Cash Leadership Office)

+ Requisition to Pay & Record to Report operations

+ Expense Management

+ Order to Cash Services

+ Tax Services

+ Consulting Services

Contract Management and Value Maximization

+ Develop and oversee standardized and optimized contract management processes for key suppliers, working in partnership with Procurement category leads and business teams to ensure agreements are structured to protect and advance company interests.

+ Review key agreements and contracts to minimize contract leakage and continuously improve and maximize the value of existing supplier relationships.

+ Ensure compliance with preferred supplier programs, third party risk management, and supplier governance frameworks to enhance supplier reliability and mitigate risks.

Performance Monitoring

+ Develop, apply and track performance frameworks, metrics, KPIs, and performance dashboards to monitor supplier performance and contract compliance.

+ Support Consulting Services governance, reporting, analytics, and dashboards.

+ Coordinate performance reporting for leadership.

Process Excellence and Continuous Improvement

+ Drive initiatives that deliver measurable value and satisfaction for BMS by optimizing supplier relationships and contract execution.

+ Identify and eliminate inefficiencies and improve stakeholder experience. Optimize processes and governance to enhance agility and decision-making.

+ Function as a change agent, promoting a culture of accountability and innovation in service provider governance.

Cross-Functional Collaboration & Stakeholder Engagement

+ Engage with matrix teams to align strategy, drive value, and enhance delivery.

+ Partner with category leads, GBO business partners, and IT to align process excellence efforts with business needs.

+ Facilitate strategic forums and governance processes to align stakeholders and drive accountability.

+ Drive/support both procurement-wide and category specific continuous improvement initiatives.

Qualifications

Minimum Requirements

+ Minimum education of a B.S./B.A. is required; MBA or relevant certification (Lean Six Sigma, PMP) preferred.

+ Minimum of seven (7) years of experience in procurement, operations, and/or process excellence within a global organization; five (5) years of multi-disciplined procurement / third party management experience.

+ Proven track record of leading cross-functional initiatives and delivering measurable improvements.

+ Strong analytical, communication, and stakeholder management skills.

+ Experience with digital tools and process automation platforms.

+ Experience leading and participating on cross-functional and/or global teams

+ Procurement process knowledge, contract management, financial analysis, market analysis, supplier analysis, supplier management, and strategic planning experience.

\#LI-Hybrid

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

Princeton - NJ - US: $161,250 - $195,391

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.

Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected] . Visit careers.bms.com/ (https://careers.bms.com/eeo-accessibility) eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

**Company:** Bristol-Myers Squibb

**Req Number:** R1596005

**Updated:** 2025-10-19 02:24:30.386 UTC

**Location:** Princeton-NJ

Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.