• Patient Services Associate

    TEKsystems (Jeffersonville, IN)


    Now Hiring: Patient Services Associate (Healthcare Customer Service Representative)

     

    100% Remote | Based out of Jeffersonville, IN

     

    Seasonal Opportunity – Get Your Foot in the Door!

     

    Are you passionate about helping others and thrive in a fast-paced environment? Join our team as a Patient Services Associate and make a meaningful impact by supporting patients and providers with empathy, accuracy, and care.

     

    D Why You’ll Love This Role:

     

    As a Patient Services Associate, you’ll be the compassionate voice on the other end of the line, guiding patients through the process of re-enrollment, benefit verification, and access to life-changing medications. Every call you take is a chance to make a difference.

    e️ What You’ll Do:

    + Handle 25–50 inbound calls daily related to re-enrollment and reverification.

    + Make outbound calls to providers and payers to verify benefits and collect missing intake information.

    + Document coverage details in the Summary of Benefits and update case notes in the Lynk system.

    + Communicate with both patients and providers to ensure seamless service delivery.

    s✅ What You Bring:

    + 2+ years of call center experience (heavy inbound preferred).

    + Strong customer service skills with a patient-first mindset.

    + Solid understanding of health insurance and medical terminology.

    + Proficiency in Microsoft Office; Excel is a plus.

    + Ability to manage high call volumes and multitask efficiently.

    + Excellent attention to detail, adaptability, and professionalism.

    + Bilingual in English and Spanish is a plus!

    c Bonus Skills:

    + Experience with medical claims, insurance verification, or patient access.

    Pay and Benefits

    The pay range for this position is $18.00 - $21.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully remote position.

     

    Application Deadline

     

    This position is anticipated to close on Oct 31, 2025.

    h4>About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

     

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.