• Fleet Transportation Dispatcher - CDL

    UPMC (Pittsburgh, PA)


    At UPMC, we're all here for the same reason - to make Life Changing Medicine happen. Join our team and you will play a unique and important role in our mission to change healthcare for the better.

     

    Why Join UPMC?

     

    We don't just take care of patients - we take care of our team, too. And we have the data to prove it. In addition to the benefits you'd expect from an industry leader you can expect:

     

    * AWARD-WINNING WORKPLACE: Ranked #1 for Best Places to Work for Women & Diverse Managers by Diversity MBA

    * A recent study showed that UPMC benefits are 20% higher in value than other healthcare providers in our market.

    * Competitive pay

    * Tuition reimbursement

    * Opportunities to grow in your career at UPMC

     

    UPMC is looking for a full time Fleet Transportation Dispatcher (CDL) to support our UPMC Employee Transit Garage located in Pittsburgh.

     

    This position works evenings Monday-Friday (Monday - Thursday 6 pm - 2 am & Fridays 5:30 pm - 1:30 am). Weekends off!

    Purpose:

    The Fleet Transportation Dispatcher (CDL) will coordinate the activities of approximately 45 to 50 drivers on a daily basis. Keeping the pick-up and drop-off delivery times on schedule and ensuring an excellent customer satisfaction rating.

    Responsibilities:

    + Perform telephone communication responsibilities in a professional and courteous manner.

    + Distribute work assignments in an equitable, accurate, and timely manner.

    + Monitor shuttle routes and responsibilities in an accurate and timely manner.

    + Log both routine and unusual information on the Daily Dispatcher Report.

    + Accurately records information regarding daily transport requests, department user group complaints and employees reporting off from work on appropriate logs.

    + Adhere to, know, and enforce all hospital and department policies and procedures pertinent to the Fleet Transportation Group.

    + Routinely responsible for swapping vehicles and scheduling them for preventative maintenance and detailing.

    + Adhere to, know, and enforce all pertinent PA state policies and procedures that impact the Fleet Transportation Group.

    + Fill in as a driver as needed.

    + When assigned, act as the primary back-up for the Supervisor and Operations Manager in their absence.

    + Knowledgeable about all safety, fire, evacuation, and disaster policies and procedures.

    + Attend department meetings when scheduled.

    + Maintain a neat and clean work area.

    + Train new employees to properly follow department procedures and policies.

    + Responsible to provide interim solutions for department.

    + Performs in accordance with system-wide competencies/behaviors.

    + Performs other duties as assigned.

    + High school education or equivalent and two years experience in dispatching or administrative support role.OR Bachelor's Degree in a relevant/related field of study is required.

    + Experience in data entry or with PC is preferred.

    + The ability to communicate professionally with various user groups is required.

    + Valid Driver's License.Licensure, Certifications, and Clearances:Both Commercial Driver's License Class B and Passenger Endorsement are required within 6 months of hire.

    + Cleared to drive according to FMCSA Drug & Alcohol Clearing House.

    + CDL Passenger Endorsement

    + Commercial Driver License (CDL)

    + Act 34

     

    UPMC is an Equal Opportunity Employer/Disability/Veteran