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Overview

Streamline HR Operations. Elevate Associate Experience. Lead with Purpose.

We’re looking for an HR Operations Manager to join our team. Reporting directly to the Senior Director of HR Operations, you will oversee and manage HR operational programs, processes, and policies across the associate life cycle—including onboarding and electronic profile maintenance—in alignment with company goals and objectives. This role combines strategic leadership, hands-on operational management, and cross-department collaboration to ensure efficient, accurate, and compliant HR processes that enhance the associate experience.

Hybrid in Mooresville, NC.

Key Responsibilities

+ Lead, mentor, and develop a team of onboarding and processing associates.

+ Partner with leadership and serve as consultant on HR processes, functions, and problem-solving.

+ Act as an ambassador for the One HR team, ensuring compliance and best practices across onboarding, systems, processes, reporting, and HR policies.

+ Deliver training to internal teams and partners on HR Operations initiatives and processes.

+ Create, document, and implement efficient, compliant procedures that optimize workflows.

+ Recruit, hire, train, and develop HR team members.

+ Partner with other departments and external vendors to drive change and process improvements.

+ Coordinate resolution of policy and procedural issues, serving as an escalation point for internal clients.

+ Analyze, interpret, and present data to measure HR Operations KPIs, identify trends, and recommend improvements.

+ Lead cross-functional projects involving multiple stakeholders and vendors.

+ Maintain compliance with all applicable laws, regulations, and accreditation standards.

About You

Specialized Knowledge/Skills

+ Strong leadership and team-building skills.

+ Proven expertise with HRIS platforms, Microsoft Office (Excel – advanced; PowerPoint – intermediate), and reporting tools.

+ Ability to manage confidential information with discretion.

+ Skilled in troubleshooting, root cause analysis, and process optimization.

+ Strong communication skills across all organizational levels.

+ Familiarity with employment-related state and federal regulations preferred.

Education/Experience

+ Bachelor’s degree in human resources or equivalent combination of education and experience.

+ Minimum five years of HR-related experience, specifically in HR Operations functions including systems, workflow, processes, and onboarding.

+ Experience implementing and integrating HR or payroll systems.

+ Familiarity with Ceridian preferred.

License/Certification

+ PHR certification preferred.

+ PMP certification preferred.

Training/Equipment

+ Advanced Excel skills.

+ Intermediate PowerPoint skills.

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

+ Competitive Pay

+ 401(k) with Company Match

+ Career Advancement Opportunities

+ National & Local Recognition Programs

+ Teammate Assistance Fund

Additional Full-Time Benefits:

+ Medical, Dental, Vision Insurance

+ Mileage Reimbursement or Fleet Vehicle Program

+ Generous Paid Time Off + 7 Paid Holidays

+ Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)

+ Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)

+ Free Continuing Education Units (CEUs)

+ Company-paid Life & Long-Term Disability Insurance

+ Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Apply today to lead a high-impact HR Operations team, transform processes, and deliver an exceptional associate experience across our organization.

Legalese

+ This is a safety-sensitive position

+ Employee must meet minimum requirements to be eligible for benefits

+ Where applicable, employee must meet state specific requirements

+ We are proud to be an EEO employer

+ We maintain a drug-free workplace

ReqID: 2025-129269

Category: Corporate

Position Type: Full-Time

Company: Gentiva